Water Treatment Field Service Lead & Solutions Specialist

NALCO An Ecolab Company; Saudi Arabia; On-site; SAR 200,000 - 280,000; Full time

Benefits offered by this job

Meaningful challenges

Growth opportunities

Diversity culture

Industry training

Safety focus

Job summary

NALCO An Ecolab Company is seeking a Lead Field Service Rep to join its industry‑leading sales and service team in Saudi Arabia. You will partner with Sales Representatives to execute service plans in strategic district accounts and provide customers with problem solving support.

You will support new applications for current customers and help transition competitively held accounts to Nalco Water, building strong relationships to achieve high customer satisfaction and drive service excellence

Qualifications

• Bachelor's degree in Engineering or Life Sciences required.
• 5–10 years water treatment experience in refinery or chemical industries.
• Knowledge of boilers, cooling towers, wastewater treatment, or paper mill operations.
• Valid driver’s license with acceptable MV history.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts.
• Assist with plant surveys of prospective customers.
• Assist with start-ups of new applications for existing and new accounts.
• Develop relationships with key stakeholders in strategic district accounts to support District Sales Representatives.
• Provide technical support to customers by identifying and resolving challenges and escalating as required.
• Perform system analysis, interpret data, and provide written recommendations for optimal operations.
• Actively support Nalco innovations and technology in strategic district accounts.
• Perform maintenance and repairs on equipment for other District Sales Representatives.
• Travel within the assigned sales territory.

Skills

Water treatment

Boilers

Cooling towers

Pulp & paper

Driver's license

Sales support

Education

Bachelor's degree in Engineering or Life Sciences

Job description

NALCO An Ecolab Company is seeking a Lead Field Service Rep to join its industry‑leading sales and service team in Saudi Arabia. You will partner with Sales Representatives to execute service plans in strategic district accounts and provide customers with problem solving support.

You will support new applications for current customers and help transition competitively held accounts to Nalco Water, building strong relationships to achieve high customer satisfaction and drive service excellence