Field Service Technician - Water Treatment & Systems

NALCO An Ecolab Company; Eastern Province; On-site; SAR 60,000 - 90,000; Full time

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative to service cooling towers, water disinfection, and related systems across industries. You’ll work in the field, build trusted customer relationships, and deliver practical solutions that protect resources and improve operations.

Minimum qualifications: high school diploma, 3 years in water treatment or industrial mechanical environments, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in water treatment or an industrial mechanical environment.
• Current and valid Driver's License with no restrictions.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests log and report data and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers identifying and resolving customer pain points escalating as required.

Skills

Driver's License

Customer service

Technical troubleshooting

Education

High school diploma

Associate degree / trade certification

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative to service cooling towers, water disinfection, and related systems across industries. You’ll work in the field, build trusted customer relationships, and deliver practical solutions that protect resources and improve operations.

Minimum qualifications: high school diploma, 3 years in water treatment or industrial mechanical environments, and a valid driver’s license.