Territory Sales Manager

AJEX; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

AJEX is seeking a dynamic Territory Manager to grow and protect its last mile delivery business in Saudi Arabia. You will own the territory, acquire new customers, build long-term relationships and drive revenue while meeting performance targets.

You will develop and execute a comprehensive sales plan, engage with e-commerce, retail, SMEs and corporate segments, and collaborate with Operations and Finance to deliver a seamless customer experience.

Qualifications

• Bachelor’s degree in business administration, marketing, logistics, supply chain or related field is preferred.
• Proven 2+ years of sales experience in a similar industry.
• Proven track record of increasing sales and revenue; experience with E‑Commerce clients is preferred.
• Ability to develop sales strategies and use performance KPIs.
• Proficient in MS Office; familiarity with Salesforce is a plus.
• Strong problem solving and negotiation skills.
• Thorough understanding of marketing and negotiating techniques.
• Self-motivated with a results-driven approach.
• Excellent organizational skills and target orientation.

Responsibilities

• Own the assigned territory and accountable for its commercial performance and growth.
• Develop and execute a territory sales plan covering prospecting, acquisition, retention, upselling and cross-selling.
• Identify, qualify and convert new business opportunities across e-commerce, retail, SMEs, corporate and other segments.
• Build strong relationships with decision-makers, business owners and operational stakeholders.
• Understand customer requirements and propose practical last mile delivery solutions.
• Manage the complete sales cycle from lead generation through onboarding and account development.
• Achieve or exceed revenue, volume and other targets.
• Maintain an accurate sales pipeline and timely reporting of opportunities and risks.
• Protect existing revenue by maintaining high engagement and resolving service concerns.
• Collaborate with Operations, Customer Service, Finance and other functions for smooth delivery.
• Monitor market trends, pricing and competitor activity and report insights.
• Conduct regular customer visits and business reviews; maintain field-sales discipline.
• Adhere to pricing authority, approvals and CRM governance.
• Maintain professional conduct and confidentiality.

Skills

Sales experience

Negotiation

Relationship building

Strategic planning

MS Office

CRM familiarity

Education

Bachelor’s in Business or Logistics

Tools

Salesforce

MS Excel

Job description

The Territory Manager is responsible for developing, growing and protecting the company's last mile delivery business within an assigned territory in Saudi Arabia. The role requires a commercially aggressive but professional individual who can acquire new customers, build long-term relationships, understand customer needs, convert opportunities into profitable business, and consistently deliver agreed revenue and performance targets.

This position is not limited to maintaining existing accounts. The successful candidate must have the ownership, energy, resilience and fighting spirit to create opportunities, overcome commercial obstacles, win business and take accountability for results.

Responsibilities:

• Own the assigned territory and take full accountability for its commercial performance, customer portfolio and growth.
• Develop and execute a territory sales plan covering prospecting, acquisition, retention, upselling and cross-selling.
• Identify, qualify and convert new business opportunities across e-commerce, retail, SMEs, corporate and other relevant customer segments.
• Build strong relationships with decision-makers, business owners and operational stakeholders.
• Understand customer requirements and propose practical last mile delivery solutions aligned with service, cost and commercial objectives.
• Manage the complete sales cycle from lead generation and qualification through negotiation, closing, onboarding and account development.
• Achieve or exceed assigned revenue, volume, and other agreed commercial targets.
• Maintain an accurate sales pipeline, realistic forecasts and timely reporting of opportunities, risks and expected closures.
• Protect existing revenue by maintaining high customer engagement, identifying service concerns early and coordinating internally to resolve issues.
• Work closely with Operations, Customer Service, Finance and other functions to ensure a smooth customer experience and successful implementation.
• Monitor competitor activity, market trends, pricing and customer movements and communicate relevant intelligence to management.
• Conduct regular customer visits and business reviews and maintain a disciplined field-sales routine.
• Follow company policies, pricing authority, approval procedures, CRM requirements and commercial governance.
• Maintain high standards of professional conduct, confidentiality and honesty in all customer and internal dealings.

Qualifications:

• Bachelor's degree in business administration, Marketing, Logistics, Supply Chain or a related discipline is preferred.
• Proven experience as a salesperson for min 2 years in a similar industry.
• Proven track record of increasing sales and revenue; experience with E-Commerce clients is preferred.
• Ability to develop sales strategies and use performance KPIs.
• Proficient in MS Office; familiarity with Salesforce is a plus.
• Problem-solving aptitude.
• Thorough understanding of marketing and negotiating techniques.
• Self-motivated with a results-driven approach.
• Excellent organizational skills and target oriented.