Telco-Cloud Infra Ops Engineer (OpenStack & K8s)

Ericsson; Riyadh; On-site; SAR 180,000 - 320,000; Full time

Job summary

Ericsson AB in Riyadh is seeking a Back Office Cloud Infrastructure Operations Engineer to manage second-level operations of a large Telco-Cloud under managed services. You will handle fault management, incident handling, changes, and lifecycle management of nodes and services.

We value 3+ years in Telco-Cloud operations, OpenStack hands-on expertise, and strong Linux/virtualization skills (ESXi/KVM). Kubernetes and NFVi experience are required, with Ansible/Python scripting as a plus.

Qualifications

• 3+ years in Telco-Cloud operations or equivalent Experience.
• Ability to implement new techniques or apply positive changes to existing processes.
• Ability to cope with a highly demanding customer while maintaining high satisfaction.
• Work with planning and support organisations to articulate WLA/OLA to achieve business goals.
• Advanced understanding of CI technologies used in Telecom networks.
• Troubleshoot IP network connectivity across IPv4/IPv6, TCP/UDP, DNS, routing, VLANs, interfaces.
• OpenStack hands-on experience is mandatory; certification is a plus.
• Excellent Linux knowledge (RedHat/Debian).
• Excellent virtualization knowledge (ESXi/KVM).
• Excellent OpenStack, Kubernetes troubleshooting experience is mandatory.
• NFVi technologies (storage, networking, computing) hands-on.
• Network automation with Ansible/Python is a plus.

Responsibilities

• Fault management and TT resolution.
• Change request management.
• Incident and emergency handling.
• New nodes and service introduction.
• Nodes/system upgrades and lifecycle management.
• Coordinate with internal teams and vendor TAC to apply changes matching customer needs.

Job description

Ericsson AB in Riyadh is seeking a Back Office Cloud Infrastructure Operations Engineer to manage second-level operations of a large Telco-Cloud under managed services. You will handle fault management, incident handling, changes, and lifecycle management of nodes and services.

We value 3+ years in Telco-Cloud operations, OpenStack hands-on expertise, and strong Linux/virtualization skills (ESXi/KVM). Kubernetes and NFVi experience are required, with Ansible/Python scripting as a plus.