Product Specialist

Kafou Medical; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits package

Travel opportunities

Job summary

Kafou Group in Jeddah, Saudi Arabia, seeks a Product Specialist to promote and support surgical products with clinical and technical expertise, drive sales targets, and train healthcare professionals.

Responsibilities include product demonstrations, customer relationship building, in-service training, and collaboration with internal teams to ensure product availability and compliant service delivery.

Qualifications

• Bachelor’s degree or higher in a healthcare field such as Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy or Life Sciences.
• 1–3 years of medical device or surgical product sales experience.

Responsibilities

• Promote and sell the company’s surgical products to hospitals, clinics, and healthcare professionals.
• Achieve sales targets and contribute to business objectives.
• Build and maintain relationships with surgeons, physicians, nurses and other stakeholders.
• Conduct product presentations, demonstrations and in-service training for customers.
• Provide clinical and technical support during product evaluations and procedures.

Skills

Medical sales

Clinical training

Customer relationships

Negotiation

English/Arabic

Education

Healthcare degree

Tools

CRM systems

MS Office

Job description

Jeddah, Saudi Arabia | Posted on 08/02/2026

During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

Job Description

Job Purpose:

TheProduct Specialist is responsible for promoting and supporting the company'ssurgical products by providing clinical and technical expertise to healthcareprofessionals. The role focuses on achieving sales targets, developing strongcustomer relationships, conducting product demonstrations and training, andensuring high levels of customer satisfaction while maintaining compliance withcompany policies and industry regulations

Key Tasks /Responsibilities:

• Promote andsell the company's surgical products to hospitals, clinics, and healthcareprofessionals.
• Achieveassigned sales targets and contribute to the overall business objectives.
• Build andmaintain strong relationships with surgeons, physicians, nurses, and otherhealthcare stakeholders.
• Conductproduct presentations, demonstrations, and in-service training for customers.
• Provideclinical and technical support during product evaluations and surgical procedures when required.
• Identify newbusiness opportunities and develop strategies to increase market share.
• Monitor markettrends, competitor activities, and customer needs, and report findings to management.
• Prepare salesforecasts, customer visit reports, and other required documentation in a timely manner.
• Coordinatewith internal departments to ensure efficient order processing, product availability, and customer satisfaction.
• Attend medical conferences, workshops, and exhibitions to promote products and expand professional networks.
• Ensure compliance with company policies, ethical standards, and applicable healthcare regulations.
• Perform anyother duties assigned by the Surgical Division Manager.

Requirements

Qualifications & Experience

• Bachelor's degree or any higher qualification in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or any related healthcare field.
• 1–3 years of experience in medical device or surgical product sales.
• Hands-on experience with Orthopedic Surgery, General Surgery, and Laparoscopic (Minimally Invasive) Surgery products is required.
• Experience in operating room support and surgical procedures is preferred.
• Strong knowledge of surgical products, medical devices, and healthcare market dynamics.
• Must be able to drive and willing to travel frequently. A Saudi driving license is preferred but not mandatory.
• Fluency in English and Arabic (spoken and written).
• Strong business development mindset with the ability to identify new opportunities and expand customer relationships.

Skills

Technical Skills

• Product and clinical knowledge.
• Medical device sales and negotiation.
• Product presentation and demonstration skills.
• CRM systems and sales reporting.
• Business development and market expansion.
• Market analysis and customer acquisition.
• Microsoft Office (Excel, PowerPoint, Word).

Soft Skills

• Excellent communication and presentation skills
• Relationship management and customer service orientation.
• Negotiation and influencing skills.
• Problem-solving and analytical thinking.
• Time management and planning.
• Teamwork and collaboration.
• Adaptability and ability to work under pressure.
• Professional ethics and integrity.
• Self-motivated with a strong passion for business development and achieving sales growth.
• Competitive salary and commission structure.
• Opportunities for professional growth, technical certification, and continuous development.
• Comprehensive benefits package in line with company policy.