Technical Engineering Services Specialist

Saudi Business Machines; Al Jubayl; On-site; SAR 142,178 - 170,301; Full time

Job summary

A leading IT services provider in Al Jubayl seeks a Technical Engineering Services Specialist to manage end-to-end service delivery for IT infrastructure. The ideal candidate possesses over 8 years of experience, a Bachelor's Degree in Computer Science or Engineering, and strong skills in system administration and IT operations. This role also involves cost analysis, scripting, and communication with stakeholders to enhance IT service quality.

Responsibilities

• Manage end-to-end service delivery following project methodologies.
• Lead solution designs, architecture, and sizing negotiations.
• Carry out IT process design and documentation.
• Analyze costs for IT infrastructure resources.
• Ensure integration across servers, storage, and network.
• Perform system administration across multiple operating systems.
• Develop scripts and automation tools.
• Utilize management and automation platforms.
• Conduct quality assurance and process reviews.
• Communicate technical solutions to stakeholders.

Skills

IT operations understanding

System administration (Unix/Linux, Windows)

IT process design and documentation

Infrastructure components knowledge

Advanced professional certification

Cost analysis and planning

Communication skills

Scripting (PowerShell, Linux shells)

Central management tools experience

ITIL processes knowledge

Education

Bachelor’s Degree in Computer Science, Engineering, or related field

Job description

Technical Engineering Services Specialist

Position Title: Technical Engineering Services Specialist
Location: Jubail, Saudi Arabia
Education: Bachelor’s Degree in Computer Science, Engineering, or related field
Experience: 8+ years in IT Infrastructure, System Administration, or Technical Engineering Services
Monthly Salary Package: 14,000 SAR

Qualifications:

• Strong understanding of IT operations in server, storage, and system administration domains
• Experience performing system administration tasks (Unix/Linux, Windows preferred)
• Expertise in IT process design, documentation, and adherence to standards
• Technical knowledge of infrastructure components and interdependencies (storage, servers, network)
• Advanced professional certification in infrastructure products (servers/operating systems)
• Cost analysis and resource planning for IT infrastructure
• Strong interpersonal, verbal, and written communication skills
• Scripting skills in PowerShell, Linux shells, AutoIt, or similar automation tools
• Experience with central management and automation tools (e.g., MS System Center SCCM, Orchestrator, private cloud tools)
• Knowledge of ITIL processes and quality assurance in infrastructure domains

Responsibilities:

• Autonomously manage end-to-end service delivery following project management methodologies
• Lead and negotiate solution designs, architecture, and sizing
• Carry out IT process design and documentation for operational standards
• Analyze and calculate costs for IT infrastructure resources
• Ensure technical linkage and integration across servers, storage, and network
• Perform advanced system administration across multiple operating systems
• Develop scripts and automation tools to simplify operational tasks
• Utilize central management and automation platforms to enhance operations
• Conduct quality assurance, process reviews, trend analysis, and continuous improvements in infrastructure services
• Communicate technical solutions effectively to stakeholders