TCC Liaison Officer

Atkins Realis Group; Medina; On-site; SAR 180,000 - 240,000; Full time

Job summary

Atkins Realis Group is seeking a TCC Liaison Officer to ensure seamless coordination between the Transportation Control Centre and operational teams during the O&M phase of a metro project. The role focuses on traffic management, incident response, and real-time decision-making within a 24/7 environment.

You will work closely with O&M contractors and employer representatives to align priorities, maintain safety standards, and ensure uninterrupted service delivery.

Qualifications

• Bachelor's degree in Transportation, Traffic Management, or a related discipline.
• Minimum 5 years of experience in transportation management systems, preferably within metro or urban rail environments.
• Strong organizational skills with the ability to manage multiple tasks and coordinate across diverse teams.
• Excellent communication and interpersonal skills, capable of working in high-pressure, real-time operational settings.
• Familiarity with control center technologies, dispatch systems, and incident tracking tools.
• Experience in metro or railway infrastructure projects.
• Ability to work in a 24/7 operational environment with flexibility and responsiveness.

Responsibilities

• Facilitate coordination between the TCC and operational teams to ensure efficient traffic management and operational continuity
• Act as the primary liaison for incident response ensuring timely communication and resolution of service disruptions
• Support the TCC in real-time monitoring, dispatch coordination and operational decision-making
• Ensure accurate and timely information flow between control center personnel and field teams
• Assist in the development and implementation of incident management protocols and response strategies
• Collaborate with O&M Contractors' technical teams and Employer representatives to align operational priorities and ensure compliance with safety and service standards

Skills

Coordination

Communication

Incident management

Traffic management

Stakeholder liaison

Education

Bachelor's degree in Transportation

Tools

Control center software

Dispatch systems

Incident tracking tools

Job description

Job Description

Overview

The TCC Liaison Officer plays a vital role in ensuring seamless coordination between the Transportation Control Centre TCC and operational teams during the Operations amp Maintenance O amp M phase of the metro project. This role is essential for maintaining smooth traffic management, timely incident response and effective communication across all stakeholders involved in metro operations.

Your role

• Facilitate coordination between the Transportation Control Centre TCC and operational teams to ensure efficient traffic management and operational continuity


• Act as the primary liaison for incident response ensuring timely communication and resolution of service disruptions


• Support the TCC in real-time monitoring, dispatch coordination and operational decision-making


• Ensure accurate and timely information flow between control center personnel and field teams


• Assist in the development and implementation of incident management protocols and response strategies


• Collaborate with O amp M Contractors technical teams and Employer representatives to align operational priorities and ensure compliance with safety and service standards

Qualifications and Experience

• Bachelor s degree in Transportation, Traffic Management, or a related discipline.


• Minimum 5 years of experience in transportation management systems, preferably within metro or urban rail environments.


• Strong organizational skills with the ability to manage multiple tasks and coordinate across diverse teams.


• Excellent communication and interpersonal skills, capable of working in high-pressure, real-time operational settings.


• Familiarity with control center technologies, dispatch systems, and incident tracking tools.


• Experience in metro or railway infrastructure projects.


• Ability to work in a 24/7 operational environment with flexibility and responsiveness.