Supervisor-Housekeeping

Le Méridien Hotels & Resorts; Makkah Region; On-site; SAR 24,000 - 42,000; Full time

Job summary

Le Méridien Hotels & Resorts is seeking a housekeeping professional at Kudai Road, Makkah 21955, Saudi Arabia. The role involves inspecting guest rooms and public areas after housekeeping, ensuring safety and quality standards, and coordinating with Front Office and Laundry to resolve discrepancies.

As a non-management, full-time position, you will assist management with daily activities, staff scheduling, and coaching, while maintaining a polished appearance and strong guest service focus.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 1 year in a similar role.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms, public areas, pool, and more after cleaning to ensure quality standards.
• Run room status reports, update statuses and coordinate with Front Desk on discrepancies.
• Assist management with hiring, training, scheduling, and coaching staff.
• Follow safety policies, protect assets, and maintain professional appearance.
• Communicate clearly with team and guests, and support cross-department coordination.

Education

High school diploma or GED

Job description

Additional Information

• Job Number: 26146332
• Job Category: Housekeeping & Laundry
• Location: Kudai Road, Makkah 21955, Saudi ArabiaVIEW ON MAP
• Schedule: Full Time
• Located Remotely? N
• Position Type: Non-Management

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.