Housekeeping Supervisor: Guest Experience Lead

Le Méridien Hotels & Resorts; Makkah Region; On-site; SAR 24,000 - 42,000; Full time

Job summary

Le Méridien Hotels & Resorts is seeking a housekeeping professional at Kudai Road, Makkah 21955, Saudi Arabia. The role involves inspecting guest rooms and public areas after housekeeping, ensuring safety and quality standards, and coordinating with Front Office and Laundry to resolve discrepancies.

As a non-management, full-time position, you will assist management with daily activities, staff scheduling, and coaching, while maintaining a polished appearance and strong guest service focus.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 1 year in a similar role.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms, public areas, pool, and more after cleaning to ensure quality standards.
• Run room status reports, update statuses and coordinate with Front Desk on discrepancies.
• Assist management with hiring, training, scheduling, and coaching staff.
• Follow safety policies, protect assets, and maintain professional appearance.
• Communicate clearly with team and guests, and support cross-department coordination.

Education

High school diploma or GED

Job description

Le Méridien Hotels & Resorts is seeking a housekeeping professional at Kudai Road, Makkah 21955, Saudi Arabia. The role involves inspecting guest rooms and public areas after housekeeping, ensuring safety and quality standards, and coordinating with Front Office and Laundry to resolve discrepancies.

As a non-management, full-time position, you will assist management with daily activities, staff scheduling, and coaching, while maintaining a polished appearance and strong guest service focus.