Strategic Merchant Partnerships Lead

Amazon; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Payfort Saudi Closed JSC is seeking an Account Manager to manage key merchants in a growing Amazon-enabled business. You will build senior-level relationships, drive onboarding, growth, and processes, and partner cross-functionally with operations, marketing, product and tech.

The role emphasizes customer focus, analytical problem solving, and delivering scalable solutions for merchants and leadership. You will advocate for merchant needs and help drive continuous improvement.

Qualifications

• Experience building and growing relationships with internal and external partners.
• Experience communicating and presenting to senior leadership.
• Experience delivering exceptional service with strong analytical skills, attention to detail, and effective communication abilities.
• Experience building processes, project management, and schedules.

Responsibilities

• Manage day-to-day relationships with external partners.
• Identify opportunities to improve merchant onboarding, growth and management.
• Be the voice for merchants to leadership as we challenge the status quo.
• Collaborate cross-functionally with business, operations, marketing, product and tech teams.

Job description

Payfort Saudi Closed JSC is seeking an Account Manager to manage key merchants in a growing Amazon-enabled business. You will build senior-level relationships, drive onboarding, growth, and processes, and partner cross-functionally with operations, marketing, product and tech.

The role emphasizes customer focus, analytical problem solving, and delivering scalable solutions for merchants and leadership. You will advocate for merchant needs and help drive continuous improvement.