Sr. Account Manager, Amazon Payment Services

Amazon; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Payfort Saudi Closed JSC is seeking an Account Manager to manage key merchants in a growing Amazon-enabled business. You will build senior-level relationships, drive onboarding, growth, and processes, and partner cross-functionally with operations, marketing, product and tech.

The role emphasizes customer focus, analytical problem solving, and delivering scalable solutions for merchants and leadership. You will advocate for merchant needs and help drive continuous improvement.

Qualifications

• Experience building and growing relationships with internal and external partners.
• Experience communicating and presenting to senior leadership.
• Experience delivering exceptional service with strong analytical skills, attention to detail, and effective communication abilities.
• Experience building processes, project management, and schedules.

Responsibilities

• Manage day-to-day relationships with external partners.
• Identify opportunities to improve merchant onboarding, growth and management.
• Be the voice for merchants to leadership as we challenge the status quo.
• Collaborate cross-functionally with business, operations, marketing, product and tech teams.

Job description

Description

We are looking for a motivated, entrepreneurial, and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving.

We are looking for a motivated, entrepreneurial, and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will be expected to manage day-to-day relationships with external partners, while continuing to identify new opportunities to improve existing processes for merchant onboarding, growth, and management. You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants. Additionally, you will gain experience working cross-functionally with the business, operations, marketing, product and tech teams.

Basic Qualifications

• Experience building and growing relationships with internal and external partners
• Experience communicating and presenting to senior leadership
• Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience building processes, project management, and schedules

Preferred Qualifications

• Experience in Sales/Business Development or Account Management roles
• Experience working in an external client-facing environment
• Experience communicating results to senior leadership, or experience delivering results for large, cross-functional initiatives/projects
• Experience in sales or account management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Payfort Saudi Closed JSC - H71

Job ID: A10444427