Strategic Key Accounts Growth Executive

Urban Ridge Supplies; Dammam; On-site; SAR 90,000 - 150,000; Full time

Job summary

Urban Ridge Supplies in Dammam, Saudi Arabia, is seeking a Business Development Executive – Key Accounts to handle customer inquiries, coordinate account activities, and maintain CRM discipline. You will support sales reporting and follow approved processes to drive growth in key accounts.

You'll collaborate with Commercial, Operations, and Finance to ensure timely responses, maintain regular contact with customers, and escalate issues affecting opportunities.

Qualifications

• Role focuses on customer follow-up, account coordination, and CRM management.
• Supports development of key accounts and identifies upsell opportunities.
• Works with Commercial, Operations and Finance to respond to customer requirements.

Responsibilities

• Manage customer inquiries and follow up on potential business opportunities.
• Maintain and update all leads, opportunities, meetings, follow-up actions, and customer communications in CRM.
• Coordinate customer meetings, site visits, and account follow-up activities.
• Follow up with customers on submitted quotations, pending decisions, and renewals.
• Support the development of key accounts and identify upselling and cross-selling opportunities.
• Coordinate internally with Commercial, Operations, and Finance to ensure timely response to customer requirements.
• Support account continuity and maintain regular communication with assigned customers.
• Escalate any customer, operational, or coordination issues affecting opportunity progress or account continuity.
• Assist in preparing the Sales Pack and related monthly reporting inputs.
• Ensure full compliance with CRM discipline and reporting requirements.

Job description

Urban Ridge Supplies in Dammam, Saudi Arabia, is seeking a Business Development Executive – Key Accounts to handle customer inquiries, coordinate account activities, and maintain CRM discipline. You will support sales reporting and follow approved processes to drive growth in key accounts.

You'll collaborate with Commercial, Operations, and Finance to ensure timely responses, maintain regular contact with customers, and escalate issues affecting opportunities.