Strategic Cybersecurity TAM & Deployment Expert

OPSWAT; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Job summary

OPSWAT is seeking a Technical Account Manager to manage post-sale relationships with enterprise clients in Saudi Arabia. You will own deployments, integration, and ongoing support, coordinating with Sales Engineering, Support, Product, and Customer Success teams.

The role emphasizes hands-on implementation, technical health monitoring, and guidance on secure configurations across cloud, hybrid, and on-prem environments.

Qualifications

• 5+ years in a customer-facing technical role such as TAM or SE.
• Solid background in cybersecurity tools, architectures, and best practices.
• Hands-on scripting in Python/PowerShell/Bash; Linux/Windows familiarity.
• Experience leading deployments and troubleshooting on customer sites.
• Strong ability to communicate complex concepts to stakeholders.

Responsibilities

• Serve as the primary technical contact for enterprise clients.
• Lead deployment, configuration, and optimization of cybersecurity solutions.
• Conduct on-site visits, guide implementation, and run training sessions.
• Proactively monitor health, troubleshoot, and maintain operational excellence.
• Understand customer infra and security posture to advise on best practices.
• Collaborate with internal teams to relay feedback and enhancements.
• Participate in incident response and post-mortem activities.
• Create and maintain technical documentation and runbooks.

Skills

Customer-facing experience

Cybersecurity tools knowledge

Scripting (Python/PowerShell/Bash)

Linux/Windows environments

Deployment leadership

Cloud security (AWS/Azure/GCP)

Communication skills

Account management

Documentation skills

Education

CISSP

CISM

CEH

OSCP

AWS Security Specialty

Microsoft SC-200

Tools

CI/CD pipelines

Job description

OPSWAT is seeking a Technical Account Manager to manage post-sale relationships with enterprise clients in Saudi Arabia. You will own deployments, integration, and ongoing support, coordinating with Sales Engineering, Support, Product, and Customer Success teams.

The role emphasizes hands-on implementation, technical health monitoring, and guidance on secure configurations across cloud, hybrid, and on-prem environments.