Strategic Client Growth & Success Lead

Mavins Saudi Arabia; Saudi Arabia; Remote; SAR 120,000 - 180,000; Full time

Job summary

Mavins Saudi Arabia is seeking a Client Relationship Manager to nurture and expand client relationships across a diverse international client base. You will act as the primary liaison, identifying opportunities to grow accounts while delivering tailored solutions and exceptional service.

In this role you will collaborate with internal teams, manage multiple client priorities, and track satisfaction to continually improve delivery and outcomes for clients and member firms.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Proven experience in client-relationship management or a similar role.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to manage multiple client accounts and priorities.
• Proficiency with CRM software and Microsoft Office.
• Strong problem-solving and strategic-thinking skills.

Responsibilities

• Serve as a primary point of contact and address client needs and concerns promptly.
• Build and maintain strong, long-term relationships with clients and member firms.
• Collaborate with internal teams to deliver tailored solutions and high-quality service.
• Identify account-growth opportunities and provide strategic guidance for client success.
• Keep clients informed about relevant services, initiatives, and industry developments.
• Track client satisfaction and help improve service delivery.

Skills

Interpersonal skills

Communication

Negotiation

Problem-solving

Strategic thinking

Time management

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Microsoft Office

Job description

Mavins Saudi Arabia is seeking a Client Relationship Manager to nurture and expand client relationships across a diverse international client base. You will act as the primary liaison, identifying opportunities to grow accounts while delivering tailored solutions and exceptional service.

In this role you will collaborate with internal teams, manage multiple client priorities, and track satisfaction to continually improve delivery and outcomes for clients and member firms.