Director, Client Success & Growth Strategy
Visa
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Job summary
Visa is seeking a Director of Client Success and Business Planning in Riyadh to lead post-sale client relationships and deliver operational solutions that drive growth. You will collaborate with Sales, Product and regional teams to enable adoption, optimize performance and influence strategic decisions.
You will guide portfolio health, planning, and governance, acting as a trusted advocate for clients while driving value and expansion opportunities across the client base.
Qualifications
- ,12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
- Experience analyzing data and translating findings into actionable business solutions.
- Experience in communicating complex technical terms and processes in business language tailored to client.
Responsibilities
- Lead portfolio strategy, business planning and operational execution across the client portfolio.
- Translate strategic priorities into actionable plans and drive performance outcomes.
- Coordinate cross-functional execution with CSMs, product teams and sales stakeholders.
- Provide analytical and operational support to leadership, delivering insights and recommendations.
- Oversee implementation of new Visa products to maximize adoption.
Skills
Education
Job description
Visa is seeking a Director of Client Success and Business Planning in Riyadh to lead post-sale client relationships and deliver operational solutions that drive growth. You will collaborate with Sales, Product and regional teams to enable adoption, optimize performance and influence strategic decisions.
You will guide portfolio health, planning, and governance, acting as a trusted advocate for clients while driving value and expansion opportunities across the client base.
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