Strategic B2B SaaS Account Manager | Growth & Renewals

SA Zohocorp; Jeddah; On-site; SAR 90,000 - 150,000; Full time

Job summary

Zoho Technologies Companies - KSA is seeking an Account Manager in Jeddah, Saudi Arabia. You will manage a portfolio of B2B customer accounts post-sales, drive adoption, and own renewals to maximize value.

Collaboration with Sales, Support, and Product teams is essential to deliver successful outcomes. Requirements include 2–3 years in customer success or account management, strong relationship management, and fluency in English and Arabic.

Qualifications

• 2–3 years of experience in Customer Success, Account Management, SaaS or related fields.
• Strong understanding of customer lifecycle management and stakeholder engagement.
• Fluent in English and Arabic; able to communicate across cross-functional teams.

Responsibilities

• Manage a portfolio of B2B customer accounts post-sales and drive customer success.
• Drive product adoption by understanding customer needs and recommending solutions.
• Own renewals and identify upsell/cross-sell opportunities to grow accounts.

Skills

Customer success

Account management

SaaS

Tools

Salesforce

Zoho CRM

HubSpot

Microsoft Dynamics

Job description

Zoho Technologies Companies - KSA is seeking an Account Manager in Jeddah, Saudi Arabia. You will manage a portfolio of B2B customer accounts post-sales, drive adoption, and own renewals to maximize value.

Collaboration with Sales, Support, and Product teams is essential to deliver successful outcomes. Requirements include 2–3 years in customer success or account management, strong relationship management, and fluency in English and Arabic.