Strategic Account Manager – Enterprise & MCN (Saudi)

Ericsson GmbH; Riyadh; On-site; SAR 180,000 - 360,000; Full time

Job summary

Ericsson is seeking an Account Manager for Enterprise and Mission Critical Networks in Saudi Arabia. You will identify market opportunities, build long-term relationships with customers in Public Safety, Railways, Utilities and Defense, and lead cross-functional teams to win complex deals.

Reporting to the KAM Enterprise, you will drive profitable growth, negotiate with public and private buyers, and develop go-to-market strategies that position Ericsson as a technology leader in the Gulf region.

Qualifications

• BSc in Engineering, Business Administration, or a related discipline.
• 10+ years of experience.
• Proven experience selling within vertical sectors such as Public Safety, Railways, Utilities, and Defense.
• Proven experience in account management within the ICT industry, with a focus on Mission Critical Networks.
• Strong understanding of Public Safety, Railways, Utilities, Oil and Gas, Ports, Mining, Defense and Fintech sectors and their unique communication needs.
• Exceptional ability to build and maintain strategic customer relationships.
• Expertise in consultative selling and commercial acumen.
• Demonstrated success in driving sales performance and achieving profitability targets.
• Excellent strategic thinking, negotiation, and problem-solving skills.
• Ability to work effectively across diverse geographies and cultural contexts.
• Strong leadership and communication skills, with a commitment to collaboration and teamwork.
• Fluent in English; Arabic is preferred.

Responsibilities

• Position Ericsson as a thought and technology leader, grow our business, and build strong customer relationships.
• Generate profitable sales and develop long-term business in the area of Enterprise and Mission Critical Networks.
• Identify and secure short-, mid-, and long-term business opportunities for profitable growth.
• Create and improve customer relationships.
• Apply Go-to-Market models and competitive commercial models and strategies.
• Lead with integrity to delight Enterprise and Mission Critical Networks customers and offer best-in-class solutions.
• Drive negotiation in both private and public procurement scenarios.
• Identify and leverage market opportunities to establish and strengthen leadership position within targeted verticals.
• Drive orders booked, net sales, profitability, and cash flow, including effective management of working capital.
• Develop a deep understanding of existing and potential customers' businesses, operations, and objectives to tailor solutions that meet their needs.
• Sales Coordination: Lead and orchestrate sales engagements across the Gulf geography, ensuring a unified and coordinated approach with the EMEA MCN Business Development expert team.
• Foster strong collaboration with cross-functional teams to ensure seamless execution of business strategies and customer satisfaction.

Skills

Account management

Strategic relationships

Consultative selling

Negotiation

Leadership

Cross-cultural teamwork

English fluency

Education

BSc in Engineering or related

Job description

Ericsson is seeking an Account Manager for Enterprise and Mission Critical Networks in Saudi Arabia. You will identify market opportunities, build long-term relationships with customers in Public Safety, Railways, Utilities and Defense, and lead cross-functional teams to win complex deals.

Reporting to the KAM Enterprise, you will drive profitable growth, negotiate with public and private buyers, and develop go-to-market strategies that position Ericsson as a technology leader in the Gulf region.