Store Team Leader - Luxury Fashion & Customer Experience

Loewe; Riyadh; On-site; SAR 70,000 - 110,000; Full time

Job summary

LOEWE is seeking a Team Leader in الرياض to drive daily store operations and inspire high-performance customer service. You will manage the team on site, train staff, and ensure striking visual merchandising.

Passion for fashion and culture, plus strong leadership and communication skills, will help you build lasting client relationships and meet store objectives in a dynamic luxury environment.

Qualifications

• Experience within a similar retail role.
• A deep interest in Fashion, Art, and Culture.
• Experience leading a diverse, dynamic team.
• Excellent organizational, prioritization and multitasking skills.
• Ability to lead and inspire the team to perform at their best.
• Effective communication skills with the sensitivities to build and maintain a client book.
• Results driven with a commercial mindset without compromising on the Team Player attitude.
• Flexible, adaptable, and collaborative approach to work.

Responsibilities

• Assist the Management with day-to-day management of the team.
• Act as the Manager on Duty in the absence of Management - Responsible for opening and closing the store in the absence of Management.
• Support Management with delivering training and coaching to the team.
• Be an exceptional team player consistently achieving individual and team objectives.
• Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations.
• Exemplify and share our brand history and heritage to the team and clients.
• Highlight our product categories through your product knowledge to cross sell and upsell.
• Engage with diverse clients, always putting them at ease to develop long lasting relationships.
• Develop and grow your client book, updating client information on the relevant company tools.
• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
• Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
• Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
• Support with inventory management and ad hoc back of house tasks.
• Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

Skills

Retail leadership

Fashion interest

Team leadership

Communication skills

Client relationship management

Commercial mindset

Adaptable & collaborative

Job description

LOEWE is seeking a Team Leader in الرياض to drive daily store operations and inspire high-performance customer service. You will manage the team on site, train staff, and ensure striking visual merchandising.

Passion for fashion and culture, plus strong leadership and communication skills, will help you build lasting client relationships and meet store objectives in a dynamic luxury environment.