SIP/VoIP Engineer — Lead Voice AI Integrations

Sarj AI

Riyadh

Sur place

SAR 180 000 - 280 000

Plein temps

Il y a 10 jours

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Avantages offerts par ce poste

High-growth startup culture

Collaborative environment

Impactful AI products

Résumé du poste

Sarj AI is building voice AI capabilities in a fast-growing tech start-up, delivering telephony innovations for enterprise clients in the KSA. The SIP/VoIP Engineer will own integrations, ensure reliable voice solutions, and collaborate with Operations and Engineering on client projects.

You’ll work on custom call flows, SBCs, and WebRTC handoffs, while engaging with B2B and G clients to deploy and troubleshoot solutions.

Qualifications

Bachelor's degree in Software Engineering, Computer Science, or a related field.
Proficiency in Arabic and English with strong client-facing communication.
4+ years of SIP/VoIP engineering or telephony integrations.
Deep knowledge of SIP, RTP, SDP, call routing, and VoIP networking.
Software development experience to build integrations and APIs beyond telephony platforms.
Hands-on experience with Asterisk, FreeSWITCH, Kamailio, or commercial SBCs.
Experience with Saudi telecom carriers, WebRTC, and enterprise telephony platforms (Genesys, Avaya, or Cisco).

Responsabilités

Build and maintain telephony capabilities within Sarj’s platform alongside our engineering team.
Integrate Voice AI agents with client PBXs, SBCs, SIP trunks, and contact-centre platforms.
Develop custom call flows, SIP routing, and WebRTC-based human handoffs.
Lead technical client discussions, gather requirements, and drive integrations through to production.
Troubleshoot call quality, signalling, connectivity, and interoperability issues.