Voice AI Agent Engineer - Client-Facing Project Lead

Sarj AI; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Sarj AI is seeking an Agent Engineer in Riyadh to design, configure, and improve Voice AI agents that engage with clients’ customers. You will lead client projects from discovery to go-live, build prompts and conversation flows, and integrate agents with client systems.

This role collaborates with Operations, Engineering, and Product teams to deliver high-quality AI solutions. The ideal candidate has a Bachelor’s in CS/Engineering, up to 2 years of experience, and fluency in Arabic and English.

Qualifications

• Bachelor’s degree required.
• Up to 2 years of relevant experience; fresh graduates welcome.
• Fluent in Arabic and English, both written and spoken.
• Excellent communication skills for leading client conversations.
• Solid understanding of LLMs and prompt engineering.
• Working knowledge of APIs, webhooks, and JSON.
• Experience with a scripting language (Python or JavaScript) is a plus.
• Proven ability to manage projects or deliverables with clear ownership.

Responsibilities

• Design and refine prompts and conversation flows that shape agent speech and responses.
• Integrate agents with client systems via APIs and webhooks.
• Build proofs of concept for new client use cases from scoping to demo-ready delivery.
• Test agents across scenarios to ensure reliable performance before and after launch.
• Own end-to-end delivery of client projects including scope, timelines, quality, and outcomes.
• Lead requirements gathering, progress updates, and expectations with clients.
• Analyze real calls and transcripts to identify errors and improve prompts, flows, and integrations.
• Mentor interns on prompting and delivery best practices.

Skills

Prompt engineering

LLMs

APIs & webhooks

JSON

Python/JavaScript

Client communication

Project ownership

Bilingual Arabic & English

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

Sarj AI is seeking an Agent Engineer in Riyadh to design, configure, and improve Voice AI agents that engage with clients’ customers. You will lead client projects from discovery to go-live, build prompts and conversation flows, and integrate agents with client systems.

This role collaborates with Operations, Engineering, and Product teams to deliver high-quality AI solutions. The ideal candidate has a Bachelor’s in CS/Engineering, up to 2 years of experience, and fluency in Arabic and English.