Shipper Experience Product Manager, Digital Logistics

Madar Logistics Platform; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Madar Logistics Platform in Saudi Arabia is seeking a talented Product Manager to lead the shipper experience on our digital logistics platform. You will own the end-to-end product journey—from shipment creation and carrier matching to tracking and payments—driving adoption, retention, and revenue growth.

You will partner with Product, Commercial, Operations, and Tech to translate shipper pains into clear opportunities, deliver solutions, and align initiatives with Madar's strategic objectives.

Qualifications

• Bachelor's degree in Business, Engineering, CS or related field.
• 3–4 years of experience in Product Management, ideally in logistics, tech, or SaaS.
• Proven end-to-end ownership from discovery to execution with engineering teams.
• Experience in high-ambiguity ventures such as 0-to-1 products or growth initiatives.
• Strong data-driven decision making using experiments and analytics.

Responsibilities

• Own the shipper experience product vision, strategy, and roadmap.
• Lead discovery with shipper interviews, market/competitor analysis.
• Translate problems into statements, define success metrics and direction.
• Build business cases, assess risks, and support prioritization decisions.
• Analyze shipper behavior and funnel metrics to improve activation and retention.
• Collaborate with Product, Commercial, Engineering, Operations, Finance, and Tech.
• Incorporate enterprise/mid-market insights into the roadmap.
• Communicate progress, risks, and trade-offs clearly to stakeholders.

Skills

Product management

End-to-end ownership

Data-driven decisions

Stakeholder communication

Agile / modern product discovery

Analytics & KPIs

English fluency

Strategic thinking

Logistics domain knowledge

Education

Bachelor's degree in Business, Engineering, Computer Science

Master's degree is a plus

Tools

Analytics tools

Job description

Madar Logistics Platform in Saudi Arabia is seeking a talented Product Manager to lead the shipper experience on our digital logistics platform. You will own the end-to-end product journey—from shipment creation and carrier matching to tracking and payments—driving adoption, retention, and revenue growth.

You will partner with Product, Commercial, Operations, and Tech to translate shipper pains into clear opportunities, deliver solutions, and align initiatives with Madar's strategic objectives.