Service Technical Trainer

HITACHI ENERGY LTD; Dammam; On-site; SAR 180,000 - 280,000; Full time

Job summary

Hitachi Energy Ltd. in Dammam, Saudi Arabia, is seeking a Service Trainer to build and advance the skills of field service teams and customers.

You will deliver practical training on PGSV portfolio, including high voltage systems, ensuring safe and reliable operations across the industry. The role requires a technical background, strong communication in Arabic and English, and a passion for sharing knowledge to drive industry excellence.

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering
• Minimum 5 years in a technical or field service role, ideally with high voltage equipment
• Familiarity with high voltage equipment such as breakers, GIS, PASS, disconnectors and digital stations is a differentiator
• Excellent communication skills in Arabic and English, with cross-functional collaboration capability

Responsibilities

• Develop and deliver engaging technical training on PGSV portfolio equipment and safety protocols
• Lead and deliver training sessions for internal teams and external customers
• Oversee the certification process for field service personnel
• Maintain a state-of-the-art Service Academy and its equipment
• Prepare and update comprehensive training documentation and bulletins
• Provide expert technical support and advice to field service teams
• Collaborate with business units to align training with company strategy
• Continuously enhance your own technical knowledge and certifications
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines
• Enhance onboarding programs to support successful integration and early productivity
• Execute training plans aligned to business and operational goals
• Ensure compliance with internal procedures, customer requirements, industry standards, regulations and company guidelines

Skills

Technical training

Field service

Arabic language

English language

Education

Bachelor's degree in Electrical or Mechanical Engineering

Job description

Job Details

Location: Dammam, Eastern Region, Saudi Arabia Job ID: R0136551 Date Posted: 2026-10-29 Company Name: HITACHI ENERGY LTD Profession (Job Category): Communications & Corporate Affairs Job Schedule: Full time Remote: No

Job Description

The opportunity As a Service Trainer, you’ll play a key role in developing the skills and expertise of our field service teams and customers. You’ll deliver practical training on PGSV portfolio including high voltage systems and equipment, ensuring safe and reliable operations across the industry. This position offers the chance to work with advanced technologies, collaborate with diverse teams, and contribute to the ongoing success of a global leader in power solutions. If you have a strong technical background and a passion for sharing knowledge, this is an excellent opportunity to advance your career while making a meaningful impact in the power sector. Experience in high voltage equipment such as breakers, GIS, GCBs, PASS, disconnectors, power quality equipment, or digital stations will set you apart and allow you to make an even greater impact.

How you’ll make an impact

• Develop and deliver engaging technical training on PGSV portfolio equipment and safety protocols.
• Lead and deliver training sessions for both internal teams and external customers.
• Oversee the certification process for field service personnel.
• Maintain a state-of-the art Service Academy and its equipment.
• Prepare and update comprehensive training documentation and bulletins.
• Provide expert technical support and advice to field service teams.
• Collaborate with business units to align training with company strategy.
• Continuously enhance your own technical knowledge and certifications.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Enhance onboarding programs to support successful integration and early productivity.
• Execute training plans aligned to business and operational goals.
• Ensuring compliance with applicable internal procedures, customer requirements, industry standards, regulations, and company guidelines.
• Living Hitachi Energy's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues, customers, and the business.

Your background

• A Bachelor's degree in Electrical or Mechanical Engineering.
• Minimum 5 years of experience in a technical or field service role, ideally with high voltage equipment.
• Familiarity with high voltage equipment such as High Voltage Breakers (Dead Tank, Live Tank), GIS (Gas Insulated Switchgear), GCB (Generator Circuit Breaker), PASS (Plug & Switch System), High Voltage Disconnectors and Grounding Switches, Power Quality Equipment, and Digital Stations is a significant differentiator.
• Excellent communication skills in Arabic and in English and ability to collaborate in cross-functional team.
• Ability to interpret technical drawings and engineering concepts.
• Excellent interpersonal and relationship-building skills.
• Proficiency in both spoken and written English is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles - particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions - additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Company Culture

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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