Scope
The Administrative Assistant performs general clerical and administrative duties for the team and its members.
Principal Contacts
Internal: With all levels of personnel, clinical and non-clinical.
External: With organizations within JHAH.
With patients and visitors where applicable.
Principal Duties
- Receives, sorts, logs, and distributes incoming mail as required.
- Receives logs and distributes outgoing mail as required.
- Types all kind of correspondence and reports.
- Drafts simple letters.
- Receives telephone calls and visitors.
- Responds to routine inquiries.
- Maintains office supplies as necessary.
- Performs Receptionist duties where applicable.
- Maintains organization's calendar and timekeeping as required.
- Operates office machines: printer, scanner, fax machines as required.
- Performs duties specific to the organization area assigned to as directed.
Education
- Completion of High School Certificate, 12 years schooling.
- 2 years Diploma in related field.
Experience
- Minimum 2 years healthcare clerical experience is preferred.
Certifications Other requirements as applicable
- Ability to use office equipment.
- Good communication skills.
- Computer skills: Microsoft Word, Excel, Powerpoint, Outlook.
- is desired.
- Ability to work on own initiative, be a self starter with little supervision.
- Able to work in a diverse environment as part of a team.
- Good command of English.
- Knowledge of Arabic is desirable.
Competencies
- Person-Centered Care: Establishes and maintains professional relations with co-workers. Demonstrates ability to cooperate and respect for others. Accepts diversity and differences. Promotes relationships of trust. Demonstrates respectful attitude, professionalism, consideration, and compassion toward others.
- Quantity Of Work: Meets productivity requirements. Completes work on time. Adjusts to job pressures and changes in priorities. Accomplishes more with fewer resources.
- Communicate Openly & Effectively: Communicates in a clear and concise manner. Encourages open expression of ideas. Listens effectively and seeks clarification and understanding. Demonstrates effective presentation skills. Writes clearly with full documentation.
- Drive For Results: Works with minimal supervision. Demonstrates the ability to achieve desired results. Attains results through positive actions. Produces tangible results without negative side effects.
- Foster Teamwork: Works collaboratively with other team members. Seeks input and involves others. Makes valuable contribution to team objectives. Works well with people of diverse values, opinions, skills, and goals.
- Plan & Organize Work: Creates specific action steps to execute work. Involves others appropriately in the planning process. Organizes and prioritizes work activities for self and others. Considers staffing resource limitations when planning work.
- Cybersecurity: Enforces cybersecurity policies, protocols and standards. Models and fosters awareness of cybersecurity. Reinforces behaviors that create a secure environment. Seeks opportunities that reduce the risk of cybersecurity incidents. Takes the necessary precautions when receiving suspicious emails.