Senior Solutions Architect (VMware)

Webhosting; Riyadh; On-site; SAR 350,000 - 550,000; Full time

Job summary

Rackspace in Riyadh, Saudi Arabia is seeking a Senior Operations professional in a hybrid/full-time capacity to lead VMware-focused presales and solution architecture. You will engage with clients, run workshops, and design modern hybrid cloud architectures that align to business goals.

Responsibilities include crafting proposals, guiding delivery teams, and maintaining key accounts while leveraging VMware foundations, Tanzu, NSX, and Aria tools within a robust sales process.

Qualifications

• Bachelor’s degree or 10+ years in technical presales, consulting, or architecture.
• Extensive experience designing enterprise VMware-based solutions.
• Strong knowledge of data centre modernization and hybrid/private cloud.
• Proven VMware expertise across VCF, vSphere, NSX, Tanzu, and Aria suites.
• Experience with Terraform, Ansible, Aria Automation, or similar tools.

Responsibilities

• Develop trusted relationships with client executives and technical stakeholders.
• Lead customer workshops on VMware technologies, cloud adoption, and transformation.
• Design solution architectures addressing business objectives.
• Lead presales engagements coordinating SMEs, PM, Sales, and Delivery.
• Produce proposals, RFI/RFP responses, and SoWs clearly outlining scope and effort.
• Provide specialist guidance on VMware platforms and migration strategies.
• Identify stakeholders and address objections to reduce risk.
• Maintain Salesforce pipeline and contribute to organizational knowledge sharing.

Skills

VMware technologies

Solution architecture

Technical presales

Enterprise infrastructure

Salesforce familiarity

Terraform

Ansible

Aria Automation

VMware Tanzu

Public cloud & hybrid cloud

Strong communication

Education

Bachelor’s degree in Engineering/CS/IS or related field

Tools

Salesforce

Terraform

Ansible

Aria Automation

VMware vSphere

VMware NSX

VMware Aria Operations

VMware Tanzu

Job description

Rackspace ·United States, RHQ – KSA Work from Home

Hybrid Full-time Senior Operations

Job Description

Location: Riyadh, Saudi Arabia (On-site)
Language Requirement: Fluent Arabic and English

Key Responsibilities

• Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.
• Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, and platform transformation strategies.
• Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.
• Assess customer requirements and develop solution architectures that address current and future business objectives.
• Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.
• Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.
• Provide specialist guidance on VMware platforms, migration strategies, infrastructure transformation, and hybrid cloud adoption.
• Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.
• Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.
• Advise customers on infrastructure operations, platform governance, cloud strategy, and transformation roadmaps.
• Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.
• Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.
• Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.
• Maintain deep expertise in VMware technologies and stay current with industry developments and market trends.

Required Qualifications & Experience

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.
• Extensive experience designing enterprise infrastructure and VMware-based solutions.
• Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.
• Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.
• Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.
• Experience designing highly available, scalable, resilient, and secure virtualised environments.
• Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions.
• Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.
• Knowledge of Kubernetes and container platforms, particularly VMware Tanzu, is advantageous.
• Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, or hybrid cloud environments.
• Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.
• Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, and data centre transformation.
• Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.
• Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.
• Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.