Senior Optical Sales Lead - Customer Experience & Growth

Qureos; Dammam; On-site; SAR 42,000 - 64,000; Full time

Job summary

EssilorLuxottica Chalhoub is seeking a Senior Sales Associate to deliver exceptional sales results by helping customers choose products that fit their lifestyle. You will support the Store Manager in driving team performance and store operations, including opening/closing, merchandising, and selling, while embodying brand values and delivering a high standard of customer experience.

The role requires at least 3 years of optical retail experience, strong English communication, and a

Qualifications

• Minimum 3 years of optical retail experience.
• Strong written and verbal English communication skills.
• Arabic language is a plus.

Responsibilities

• Strengthen brand exposure at the point of sale and demonstrate brand standards.
• Achieve individual targets while contributing to store KPIs.
• Support Store Manager in executing action plans and drive team motivation.
• Provide on-floor guidance and ensure coverage during peak hours.
• Build strong customer relationships and leverage CRM to drive sales.
• Ensure compliance with policies including loss prevention and safety.
• Assist in onboarding, training and mentoring Sales Associates.

Skills

KPI focus

Team oriented

Problem solving

English skills

Creativity

Tools

CRM

Job description

EssilorLuxottica Chalhoub is seeking a Senior Sales Associate to deliver exceptional sales results by helping customers choose products that fit their lifestyle. You will support the Store Manager in driving team performance and store operations, including opening/closing, merchandising, and selling, while embodying brand values and delivering a high standard of customer experience.

The role requires at least 3 years of optical retail experience, strong English communication, and a