Senior Office Experience & Operations Leader

aceleradora agil; Saudi Arabia; Hybrid; SAR 100,000 - 156,000; Full time

Job summary

Thoughtworks is seeking a Workplace Operations & Experience Manager (Senior Associate) to lead our Workplace Services in Riyadh, delivering a high-quality, culturally relevant experience across our spaces.

Based in Riyadh with hybrid work, you will oversee facilities management, onboarding/offboarding, safety, security, travel support, procurement and sustainability initiatives, while maintaining regional budgets and ISO/TISAX readiness.

Qualifications

• Customer service mindset with a people-first approach.
• Tech-savvy with office systems, booking platforms and administrative tools.
• Able to perform physical labor and move items as needed.
• Strong problem-solving and execution mindset; manage multiple tasks.

Responsibilities

• Facilites management and maintenance of the office spaces.
• Engagement and community events coordination with local teams.
• Onboarding/offboarding and access management for employees and guests.
• Health, safety, and ISO/TISAX readiness: support protocols and certifications.
• Oversee physical security, liaise with Infosec and Legal.
• Travel support and booking assistance for travelers.
• Procurement of office amenities and supplier relations.
• Coordinate real estate and upkeep with building management.
• Implement local sustainability initiatives and report metrics.
• Maintain meticulous regional budget records.

Skills

Customer Service

Tech-Savvy

Physical Capability

Problem-Solving

Execution Mindset

Certifications (Preferred/Required)

Safety Officer experience

ISO & TISAX readiness

Tools

Office systems and booking platforms

Job description

Thoughtworks is seeking a Workplace Operations & Experience Manager (Senior Associate) to lead our Workplace Services in Riyadh, delivering a high-quality, culturally relevant experience across our spaces.

Based in Riyadh with hybrid work, you will oversee facilities management, onboarding/offboarding, safety, security, travel support, procurement and sustainability initiatives, while maintaining regional budgets and ISO/TISAX readiness.