Senior Manager - Operational Readiness - 50010220- DA3

Qiddiya | القدية; Riyadh; Sur place; SAR 520 000 - 760 000; Plein temps

Résumé du poste

Qiddiya in Saudi Arabia seeks a Senior Operational Readiness leader to drive readiness across major assets and programmes, guiding transition from project delivery to safe, compliant operations and exceptional guest experiences within entertainment and cultural projects.

You will chair readiness reviews, align senior stakeholders, and oversee multi-workstream plans spanning people, process, technology, facilities and safety, ensuring timely launches and robust performance across the portfolio.

Qualifications

• Bachelor's degree in business administration, engineering, operations management, project management, hospitality or a related discipline. A master's degree is preferred.
• Professional certifications in project/programme management or facilities management are preferred.

Responsabilités

• Define and implement operational readiness strategy, governance, standards, assurance methodology and activation gates for assigned portfolios.
• Lead integrated readiness planning across people, process, technology, facilities, safety, security, commercial, regulatory and service workstreams.
• Provide senior oversight of milestones, interdependencies, risks, issues, decisions and KPIs.
• Collaborate with project delivery, operations, engineering and stakeholder teams to embed operational requirements across design, procurement, commissioning, handover, mobilization and opening plans.
• Chair senior readiness reviews and direct mitigation and recovery plans for gaps affecting safety, compliance, guest experience or activation dates.
• Advise executive leadership on readiness status, activation options, residual risks and required decisions.

Connaissances

Multi-workstream programme integration

Readiness assurance and recovery plan

Operating-model and mobilization overs

Senior stakeholder alignment

Executive reporting

Dependency resolution

Team leadership

Consultant oversight

Change delivery

Formation

Bachelor's degree in related field

Master's degree preferred

Outils

PMP

PRINCE2

Facilities management certification

Operational readiness certification

HSE certification

Risk management certification

Description du poste

Job Purpose

Provide strategic leadership for operational readiness across assigned major assets and programmes, ensuring an integrated and controlled transition from project delivery into safe, compliant and sustainable operations. Set readiness direction, govern assurance and activation recommendations, and align senior stakeholders on priorities, risks and outcomes to support seamless launches, sustained operations and exceptional guest experiences across Qiddiya's entertainment and cultural projects.

Provide strategic leadership for operational readiness across assigned major assets and programmes, ensuring an integrated and controlled transition from project delivery into safe, compliant and sustainable operations. Set readiness direction, govern assurance and activation recommendations, and align senior stakeholders on priorities, risks and outcomes to support seamless launches, sustained operations and exceptional guest experiences across Qiddiya's entertainment and cultural projects.

Core Responsibilities

• Define and implement operational readiness strategy, governance, standards, assurance methodology and activation decision gates for assigned portfolios, aligned with Qiddiya's strategic objectives
• Lead integrated readiness planning and delivery across people, process, technology, facilities, safety, security, commercial, regulatory and service workstreams, with sequenced plans and accountable owners
• Provide senior oversight of milestones, interdependencies, risks, issues, decisions and evidence-based completion status; establish and monitor readiness and operational performance KPIs
• Collaborate with project delivery, operations, engineering and stakeholder teams to embed operational requirements throughout design, procurement, commissioning, handover, mobilization and opening plans
• Chair senior readiness reviews, resolve cross-workstream dependencies and direct mitigation and recovery plans for gaps affecting safety, compliance, guest experience or activation dates
• Advise executive leadership on readiness status, activation options, residual risks, performance findings and required decisions, escalating trade-offs beyond delegated authority

Specific Responsibilities

• Oversee operating-model, workforce, standard operating procedure (SOP), operating supplies and equipment (OS&E), technology, facilities and service mobilization readiness; ensure staff training and development prepare operational teams to meet defined performance standards
• Govern readiness for permits, licenses and regulatory interfaces through accountable functions, ensuring clear ownership, timely delivery and visibility of unresolved compliance gaps
• Lead readiness assessments, assurance reviews, inspections, rehearsals and operational trials; recommend progression through key stage gates based on completion evidence and clearly stated residual risks
• Oversee consultants, contractors, advisers and operators supporting readiness, ensuring clear scope, deliverable quality, schedule and accountability
• Build team capability through direction, coaching, performance management and consistent quality standards
• Champion a guest-focused approach and continuous improvement, applying lessons learned, best practices and industry standards to improve readiness plans and standardize delivery across the function

Generic Responsibilities

• Follow applicable company policies, safety requirements, confidentiality and document-control practices
• Maintain clear records and perform related duties consistent with the approved role scope
• Work within approved delegated authorities; recommend activation decisions to authorized decision-makers

Requirements

Minimum Qualifications

Bachelor's degree in business administration, engineering, operations management, project management, hospitality or a related discipline. A master's degree is preferred.

Professional Certifications

PMP, PRINCE2, facilities management, operational readiness, HSE, risk or programme management certification is preferred.

Skills

Multi-workstream programme integration; readiness assurance and recovery planning; operating-model and mobilization oversight; senior stakeholder alignment; executive reporting; dependency resolution; team leadership; consultant oversight and change delivery.

Experience

Years of Experience

Minimum of 7 years of relevant experience in operational management, operational readiness, mobilization, project delivery or asset activation for major or complex programmes, including at least 3 years in a senior leadership role.

Nature Of Experience

Experience leading major or complex readiness and mobilization programmes, integrating multiple workstreams, aligning senior stakeholders and directing assurance and recovery planning, preferably within the entertainment or large-scale infrastructure sectors.