Manager - Operational Readiness

Qiddiya Investment Company; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

An innovative entertainment firm in Riyadh is looking for a Manager - Operational Readiness to ensure that all operational aspects of projects are ready for implementation. Responsibilities include developing operational plans, collaborating with various departments, conducting readiness assessments, overseeing training programs, and mitigating risks. The ideal candidate will hold a bachelor's degree in Business Management or Operations and have at least 7 years of relevant experience. This role offers a comprehensive benefits package.

Benefits

Comprehensive benefits package

Qualifications

• Minimum of 7 years of experience in operational management or readiness roles.
• Strong understanding of operational readiness frameworks.
• Proven ability to develop and monitor KPIs for operational effectiveness.

Responsibilities

• Develop comprehensive operational readiness plans for projects.
• Collaborate with departments to meet operational requirements.
• Conduct assessments to identify gaps and recommend solutions.
• Design and oversee staff training for operational excellence.
• Monitor KPIs to assess operational effectiveness.
• Develop strategies to mitigate operational risks.
• Foster a customer-focused culture among staff.

Skills

Operational management

Project management

Strategic planning

Risk assessment

Education

Bachelor’s degree in Business Management or Operations

Job description

Qiddiya Investment Company is excited to announce an opening for the position of Manager - Operational Readiness. In this critical role, you will be responsible for ensuring that all operational aspects of our ambitious projects are ready for successful implementation. This includes strategizing, planning, and executing operational readiness initiatives that align with our goal of delivering world-class entertainment and leisure experiences.

Key Responsibilities

• Develop comprehensive operational readiness plans for new and existing projects, ensuring alignment with organizational goals and timelines.
• Work collaboratively with different departments, including project management, design, and HR, to ensure all operational requirements are met before the launch.
• Conduct detailed assessments of operational readiness, identifying gaps and recommending solutions to enhance service delivery.
• Design, implement, and oversee staff training programs aimed at equipping teams with the skills required for operational excellence.
• Create and monitor key performance indicators (KPIs) to assess operational effectiveness and readiness, providing regular updates to senior management.
• Identify potential operational risks and develop mitigation strategies to ensure smooth project rollouts.
• Foster a customer-focused culture among staff to ensure high standards of guest experience are met and exceeded.

Qualifications

· A bachelor’s degree in Business Management, Operations, or a related field.

· Minimum of 7 years of experience in operational management or readiness roles.

Benefits

Comprehensive benefits package