Manager - Operational Readiness 1

Qiddiya Investment Company; Riyadh; On-site; SAR 224,971 - 318,710; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Qiddiya Investment Company is looking for an experienced Manager - Operational Readiness in Riyadh, Saudi Arabia. This critical role involves leading operational readiness plans, collaborating across teams, conducting risk assessments, and designing training programs. The ideal candidate must have a Bachelor's degree and at least 5 years in operational readiness or management, preferably in hospitality or entertainment sectors. Strong communication and project management skills are essential. The position offers a comprehensive benefits package.

Qualifications

• Minimum 5 years of experience in operational readiness, operations management, or related roles, preferably in entertainment or hospitality sectors.
• Ability to work in a fast-paced environment managing multiple priorities.
• Familiarity with Saudi Arabian business environment and culture is preferred.

Responsibilities

• Lead the development and execution of operational readiness plans.
• Collaborate with multidisciplinary teams to identify operational requirements.
• Conduct readiness assessments, risk analysis, and mitigation planning.
• Design and implement training programs.
• Establish and monitor key performance indicators (KPIs).
• Drive continuous improvement by analyzing operational processes.
• Champion guest-centric operational strategies.

Skills

Operational readiness expertise

Project management

Stakeholder management

Risk identification and mitigation

Excellent communication skills

Analytical skills

Problem-solving skills

Staff training design and delivery

Education

Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field

Job description

Qiddiya Investment Company is seeking an experienced Manager - Operational Readiness to ensure successful operational launches of our projects within the entertainment and leisure sector. This role is critical in coordinating cross-functional readiness activities, assessing operational capabilities, and driving process improvements to guarantee seamless project openings and optimal guest experiences.

Key Responsibilities

• Lead the development and execution of operational readiness plans, ensuring alignment with organizational goals and project timelines.
• Collaborate with multidisciplinary teams to identify operational requirements and address gaps before project launch.
• Conduct readiness assessments, risk analysis, and mitigation planning to ensure preparedness of all operational units.
• Design and implement training programs to prepare staff for operational roles and service excellence.
• Establish and monitor key performance indicators (KPIs) related to operational readiness and post-launch performance.
• Drive continuous improvement by analyzing operational processes and recommending enhancements.
• Champion guest‑centric operational strategies to enhance visitor satisfaction.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Hospitality, or related field.
• Minimum 5 years of experience in operational readiness, operations management, or related roles, preferably in entertainment or hospitality sectors.
• Strong project and stakeholder management skills with ability to lead cross‑functional teams.
• Proven experience in risk identification and mitigation within operational contexts.
• Excellent communication, analytical, and problem‑solving skills.
• Experience designing and delivering staff training programs.
• Ability to work in a fast‑paced environment managing multiple priorities.
• Familiarity with Saudi Arabian business environment and culture is preferred.

Comprehensive benefits package