Senior Manager - Operational Readiness - 20005174

Qiddiya Investment Company 1; Riyadh; Presencial; SAR 480.000 - 720.000; Jornada completa

Descripción de la vacante

Qiddiya Investment Company is seeking a Senior Manager - Operational Readiness to lead all aspects of operational preparedness for entertainment and cultural projects. You will drive strategic planning, risk mitigation, and collaboration to ensure flawless launches and sustained operations.

The role requires a Bachelor’s degree with 7+ years in operations, including 3+ years in a senior leadership capacity, preferably in large-scale entertainment or infrastructure.

Formación

• Bachelor’s degree required in business/ops/hospitality or related field
• Master’s degree preferred for senior leadership
• Minimum 7 years in operational management or readiness
• At least 3 years in a senior leadership role, preferably in entertainment or large-scale infrastructure

Responsabilidades

• Develop, implement, and continuously improve comprehensive operational readiness plans aligned with the organization’s objectives.
• Collaborate with project teams, operations, engineering, and stakeholders to integrate readiness into project execution.
• Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies for launches and ongoing operations.
• Oversee training and development for staff to meet defined performance standards.
• Establish and monitor KPIs related to readiness and report findings to senior leadership.
• Drive continuous improvement by leveraging best practices and industry standards in operational readiness.
• Champion a guest-focused approach to enhance the visitor experience across operations.

Conocimientos

Leadership

Strategic planning

Cross-functional collaboration

Risk management

Educación

Bachelor’s degree in Business Administration, Operations Management, Hospitality, or related field

Master’s degree preferred

Descripción del empleo

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.

Key Responsibilities

• Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya’s strategic objectives.
• Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases.
• Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations.
• Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards.
• Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership.
• Drive continuous improvement by leveraging best practices and industry standards in operational readiness.
• Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field; Master’s degree preferred.
• Minimum of 7 years’ experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors.