Senior Key Account Manager - Air & Ocean Logistics (KSA)

CMA CGM; Riyadh; On-site; SAR 90,000 - 140,000; Full time

Job summary

CEVA Saudi Logistics & Freight Co. in Riyadh seeks a proactive Key Account Management Professional to manage and grow strategic client accounts across the Kingdom.

You will serve as the primary liaison for key accounts, ensuring seamless execution of air and ocean freight solutions while aligning offerings with client needs. The role requires strong relationship-building, collaboration with Operations Control, and the ability to drive contract negotiations and performance insights.

Qualifications

• Proven experience in key account management or client relations in logistics or freight forwarding.
• Solid knowledge of air and ocean freight operations, customs procedures, and regional market dynamics in Saudi Arabia.
• Strong interpersonal and negotiation skills to effectively manage client expectations and contracts.
• Fluency in English; Arabic proficiency is highly desirable.

Responsibilities

• Develop and maintain relationships with key clients in air and ocean freight.
• Understand clients' objectives and tailor solutions.
• Coordinate with Operations Control to ensure timely service delivery.
• Collaborate with Sales, Operations, and Customer Service to ensure unified account management.
• Monitor account performance and report on objectives and growth.
• Lead contract negotiations and renewals to create client value.
• Stay informed on logistics regulations and market developments in KSA and the region.
• Identify and manage risks affecting service quality and implement corrective actions.

Skills

Key account management

Client relations

Logistics knowledge

Negotiation

CRM platforms

Data analysis

English fluency

Tools

CRM platforms

Job description

CEVA Saudi Logistics & Freight Co. in Riyadh seeks a proactive Key Account Management Professional to manage and grow strategic client accounts across the Kingdom.

You will serve as the primary liaison for key accounts, ensuring seamless execution of air and ocean freight solutions while aligning offerings with client needs. The role requires strong relationship-building, collaboration with Operations Control, and the ability to drive contract negotiations and performance insights.