Senior Field Technical Engineer

Abbott Laboratories; Saudi Arabia; On-site; SAR 140,000 - 190,000; Full time

Job summary

Abbott in Riyadh is seeking a qualified Clinical and Sales Support professional for the Electrophysiology Lab. You will provide on-site clinical support for devices and equipment, respond to inquiries, and deliver education and training to physicians and medical personnel.

You will also lead regional EP business efforts, coordinate product launches, maintain relationships with physicians, and support sales and marketing with demonstrations and proposals, ensuring compliance with quality systems.

Qualifications

• Bachelor’s degree in medical sciences is required.
• Fluent in English and Arabic.
• 3–5 years of relevant experience.
• Working knowledge of quality systems and regulatory requirements.
• Strong communication and interpersonal abilities.

Responsibilities

• Provide on-site clinical training and support for Abbott EP devices and equipment to physicians and medical staff.
• Demonstrate, set up, test, and service company products within the EP Lab.
• Develop and maintain professional relationships with physicians and EP Lab personnel.
• Support the EP business in the designated region, including sales coordination and product launches.

Skills

Communication skills

Interpersonal skills

Teamwork

Discipline

Flexibility

Education

Bachelor’s degree in medical sciences

Job description

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Insert key local benefits that differentiate us in the market.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Riyadh. Field site. location in the Electrophysiology division.

Divisional Information

Electrophysiology

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On

Clinical Support

Responsible for Cases support inside the EP Lab. Provide clinical support on the devices and equipment to customers and prospective customers by responding to inquiries and providing effective high-level service. Provide educational and training support to customers and prospective customers including on-site clinical training for physicians and other medical personnel. Represent the Company as a professional and competent resource in support of client and Abbott objectives. Other involvements will be demonstration, set-up, testing and service of Company products which include devices and equipment for diagnosis, monitoring, managing and treating arrhythmias.

Sales Support

Responsible for the EP business in specific region.

Continuous follow-up on the specific region targets per account in terms of revenues and specific financial metrics with respect to the managed line of business. As well as keep tracking on inventory and additional logistical work. Aligning with company vision to translate strategies into actions. Do the proper work to launch new products, provide education and team certification. Supervise FTEs and follow ups on their assigned work. Provide support for sales and marketing personnel in the set up and demonstration of Company products including the development and presentation of sales proposals. Provide technical support to customers and prospective customers by responding to inquiries and providing effective and timely resources and/or personal competences. Develop and maintain effective professional relationships with physicians and EP Lab personnel.

Accountability / Scope / Budget

(Influence/Leadership) Cultivates a wide range of internal networks and begins to develop anexternal network of resources to facilitate completion of tasks. May demonstrate basic project management skills by acting as a project lead on well-defined projects. Provides guidance to less experienced staff. Influence exerted at peer level and occasionally at first levels of management.

(Planning/Organization) Plans, organizes, and prioritizes own daily work routine to meet established schedule.

(Decision Making/Impact) Exercises authority and judgment within defined limits to determine appropriate action. Failure to achieve results or erroneous decisions or recommendations may cause delays and may result in the allocation of additional resources.

Required Qualifications

Bachelor’s degree or equivalent in medical sciences.

Language

- English

- Arabic

Minimum Experience Required

3-5 of relevant experience.

Working knowledge and application of business concepts, procedures and practices. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.

Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action.

Has a general knowledge of technical alternatives and an understanding of their impact on the systems environment.

Excellent communication, interpersonal skills, discipline, flexible, work with team.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.