Technical Services Specialist

Abbott Laboratories; Saudi Arabia; On-site; SAR 240,000 - 360,000; Full time

Job summary

Abbott Laboratories in Riyadh, Saudi Arabia, is seeking an experienced Medical Device Field Service professional to support our Core Diagnostic operations onsite. This role focuses on delivering high-quality on-site service and technical support to customers in the region.

You will troubleshoot complex equipment, apply product knowledge to customer specifications, and train users. Bachelor’s or Biomedical Engineering degree is required, with Saudi Council of Engineers licensure preferred.

Qualifications

• Bachelor's/Biomedical Engineering degree required.
• Saudi Council of Engineers license preferred.
• Experience in medical device field service advantageous.

Responsibilities

• Experienced professional contributor working under limited supervision.
• Applies subject matter knowledge in Medical Device Field Service.
• Analyses product implementations and modifications per customer specs.
• Troubleshoots issues and recommends actions to customers or representatives.

Skills

Technical troubleshooting

Field service

Customer communication

Education

Bachelor's / Biomedical Engineer

Job description

Location Saudi Arabia - Riyadh Category Customer & Technical Support

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Riyadh location in Core Diagnostic.

Divisional Information

Diagnostics We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Job Responsibilities.

• Experienced professional individual contributor that works under limited supervision.
• Applies subject matter knowledge in the area of Medical Device Field Service.
• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
• As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
• Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

What You’ll Work On

• Assesses products need in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Acts as local on-site representative to customer's organization members.

Required Qualifications

Bachelor's / Biomedical Engineer.

Licenses

Saudi Council of Engineers / SCE

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Id 31163942 Location Saudi Arabia - Riyadh Medical surveillance Not Applicable Division CRLB Core Lab Travel Yes, 100 % of the Time Additional Location Significant work activities Not Applicable

INNOVATIVE BENEFITS

We support our colleagues around the world as they care for themselves and their families with offerings tailored to their unique needs.

DIVERSITY & INCLUSION

We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

SUSTAINABILITY FOR OUR FUTURE

At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

WE'RE RECOGNIZED AROUND THE WORLD

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BEST CORPORATE CITIZENS

FORTUNE CHANGE THE WORLD

FORTUNE'S MOST ADMIRED COMPANIES

An Equal Opportunity Employer. Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs. We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340 or email [e-mail]. Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.