Senior Field Service Engineer - Process Automation Expert

Honeywell Technology Solutions Lab; Saudi Arabia; On-site; SAR 300,000 - 420,000; Full time

Job summary

Honeywell Technology Solutions Lab in Saudi Arabia is seeking an Advanced Field Service Engineer to deliver advanced technical support and expertise for our Process Automation solutions. You will troubleshoot complex issues, drive successful implementations, and contribute to customer satisfaction on site.

This role requires strong problem-solving, project management experience, and the ability to travel to customer locations as needed.

Qualifications

• Bachelor’s degree in a technical discipline such as electronic, instrumentation, or computer systems engineering.
• 10+ years of field service engineering experience focusing on complex technical solutions.
• Strong knowledge of Process Automation technologies and customer-focused mindset.
• Experience in project management and execution.
• Proficient English; willingness to travel to customer sites.

Responsibilities

• Leading the project technical scopes and deliver the project objective.
• Be a technical focal point for LSS projects
• Troubleshoot and resolve complex technical issues for our customers.
• Provide advanced technical support and expertise for our PA solutions.
• Collaborate with cross-functional teams to ensure successful implementation of our solutions.
• Conduct training sessions for customers and field service engineers.
• Stay updated with industry trends and advancements and provide recommendations for improvement.
• Deliver direct value to priority customers to promote business success
• Extensive mobilization to customer locations as per project needs
• Maintain project deliverable as per Honeywell process and meet all quality and audit requirements

Skills

Strong customer focus

Problem-solving

Project management

English proficiency

Willingness to travel

Education

Bachelor’s degree in a technical discipline (electronic, instrumentation, or computer systems engineering)

Tools

Experion OPM L4

Experion L4

CCNA certification

Job description

Honeywell Technology Solutions Lab in Saudi Arabia is seeking an Advanced Field Service Engineer to deliver advanced technical support and expertise for our Process Automation solutions. You will troubleshoot complex issues, drive successful implementations, and contribute to customer satisfaction on site.

This role requires strong problem-solving, project management experience, and the ability to travel to customer locations as needed.