SAP Analyst

KaarTech; Dammam; On-site; SAR 335,000 - 580,000; Full time

Job summary

KaarTech is seeking an SAP SuccessFactors Consultant – Employee Central to manage incidents, changes, and data migrations while configuring EC and HR master data. You will collaborate with HR and IT teams, ensure SLAs, perform RCA, and support SAP ERP/S4HANA integrations.

Strong documentation and testing experience are required. Responsibilities include configuring RBPs, workflows, security, and reports; conducting UAT and user training; and maintaining DACO-compliant documentation and system

Qualifications

• Strong hands-on experience in supporting and configuring SuccessFactors Employee Central.
• Ability to resolve HR system issues within agreed SLAs.
• Experience in integrations, data management, security, and reporting.
• Good communication and stakeholder coordination skills.
• Ability to prepare RCA reports, maintain documentation, and implement long-term fixes

Responsibilities

• Gather HR requirements and configure SAP SuccessFactors Employee Central.
• Manage incidents, service requests, changes, and troubleshooting with SLA adherence.
• Coordinate with HR users, IT teams, SAP support, and vendors for issue resolution.
• Develop reports, dashboards, and analytics using standard reporting tools.
• Conduct testing, UAT, and end-user training; maintain DACO documentation.

Skills

SAP SuccessFactors EC

EC configuration

Incident management

HR master data

RBPs

SLA management

Tools

SAP Integration Suite

APIs

OData

Web Services

S/4HANA

SSO

ServiceNow

Job description

Job Role: SAP SuccessFactors Consultant – Employee Central

JD:

• Manage incidents, service requests, changes, and problem tickets through ServiceNow.
• Gather HR business requirements and configure SAP SuccessFactors Employee Central.
• Troubleshoot issues, meet SLAs, and prepare Root Cause Analysis (RCA) for recurring problems.
• Manage employee master data, data uploads, corrections, and validations.
• Configure role-based permissions, business rules, workflows, and system notifications.
• Support integrations with SAP ERP, S/4HANA, payroll, and third-party systems.
• Develop reports, dashboards, and analytics using standard reporting applications.
• Conduct testing, UAT, end-user training, and system audits.
• Maintain technical documentation as per DACO standards and templates.
• Coordinate with HR users, IT teams, SAP support, and vendors for issue resolution.

Primary Skills

• SAP SuccessFactors Employee Central (EC)
• Employee Central configuration and administration
• Incident, Problem, Change, and Service Request Management
• HR master data management and data migration
• Business Rules, Workflows, and Role-Based Permissions (RBP)
• Troubleshooting, RCA, and SLA management

Secondary Skills

• SAP Integration Suite (CPI), APIs, OData, and Web Services
• SAP ERP / S/4HANA and Payroll integrations
• SuccessFactors reporting, dashboards, and analytics
• Single Sign-On (SSO) and security configuration
• Import/Export, MDF, and mass data uploads
• UAT, testing, end-user training, and documentation
• ServiceNow ticketing tool
• HR data privacy and compliance

Expectations

• Strong hands-on experience in supporting and configuring SuccessFactors Employee Central.
• Ability to resolve HR system issues within agreed SLAs.
• Experience in integrations, data management, security, and reporting.
• Good communication and stakeholder coordination skills.
• Ability to prepare RCA reports, maintain documentation, and implement long-term fixes