Sales Specialist - CRM Experience

kone; Jeddah; On-site; SAR 60,000 - 100,000; Full time

Job summary

KONE is seeking an energetic Sales Specialist for our New Equipment Business in Jeddah, Saudi Arabia. You will drive lead handling, support pre-sales activities, and assist sales planning and funnel actions.

You will engage customers, maintain CRM data, and support back-office tasks and reporting to help the sales team convert opportunities efficiently.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 2–4 years of experience in an administrative role, preferably within a sales organization.
• Excellent communication, coordination, and follow-up skills.
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent Arabic and English language skills, both written and verbal.

Responsibilities

• Contact all customer-initiated leads via webpage form, digital marketing campaign, chat or other online channel within 24 hours.
• Qualify the lead before assigning to salesperson.
• Support sales team in value discovery meetings with presentation materials.
• Maintain sales funnel, customer and opportunity data up-to-date in CRM.
• Assist salespersons with back-office tasks (tenders, orders, equipment) and customer inquiries.
• Help organize customer visits, tasks and events.
• Provide selected reports or summaries to Sales Managers as requested.
• Assist with paperwork, compliance documents, submittals, letters, and other sales-related documents.
• Keep prequalification documents up to date.
• Update KONE Profile registrations for strategic customers.
• Follow up with the Sales team on order conversion from HS/IP to OC.
• Contact customers for sleeping opportunities and long-aging opportunities.

Skills

Communication

Coordination

Follow-up

MS Office

Excel

PowerPoint

Arabic & English language skills

Education

Bachelor's degree in Business Administration

Tools

CRM systems

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

It's time to make a move. Join our flow.

We are looking for an energetic and enthusiasticSales Specialistto be part of our New Equipment Business based in Jeddah, Saudi Arabia.

In this role, you will ensure proactiveness and efficiency of the New Equipment Sales and support salespeople especially in pre-sales phase by taking care of lead handling, as well as supporting sales planning and sales funnel actions.

What will you do?

• Contact all customer-initiated leads e.g. via webpage form, digital marketing campaign, chat or other online channel within 24 hours
• Qualify the lead before assigning to salesperson
• Support sales team in value discovery meetings e.g. prepare presentation and other support material for the meeting
• Maintain sales funnel, customer and opportunity data up-to-date in CRM
• Support salespersons in back-office tasks (tenders, orders, equipment...etc.) and customer inquiries
• Support in organizing customer visits, tasks and events
• Support in providing Sales Managers with selected reports or sales summaries as requested
• Support the Sales team with paperwork, including compliance documents, submittals, letters, and other sales-related documents.
• Maintain and keep prequalification documents up to date.
• Manage and update KONE Profile registrations for strategic customers.
• Follow up with the Sales team on the sales process, especially order conversion from HS/IP to OC
• Contacting and follow up the customers for the sleeping opportunities and long-aging opportunities.

Are you the one?

• Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in an administrative role, preferably within a sales organization.
• Fresh graduates who are eager to start their careers with a global company are also welcome to apply.
• Excellent communication, coordination, and follow-up skills.
• Strong proficiency in Microsoft Office, particularly Microsoft Excel and PowerPoint.
• Experience with CRM systems is a plus.
• Excellent Arabic and English language skills, both written and verbal.

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What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• Engaging job with position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html