Sales Coordinator

Musco-Sports-Lighting; Dammam; On-site; SAR 67,000 - 112,000; Full time

Job summary

Musco is seeking a Sales Coordinator in our Dammam, Saudi Arabia office to support the Sales and distribution teams by coordinating the sales process and ensuring customer expectations are met.

The ideal candidate will have a Bachelor's degree and at least two years in a technical customer support role, with fluency in Arabic and English, and the ability to manage multiple tasks in a fast-paced, multicultural environment.

Qualifications

• Bachelor's degree or equivalent in Business, Communications, Marketing, International Studies, or a technical field.
• Two or more years' experience in a technical customer support role.
• Excellent communication skills in both Arabic and English.
• Experience in a multicultural work environment preferred.
• Excellent verbal, written, and telephone communication skills.
• Self-directed within a team environment with the ability to manage multiple tasks at one time.
• Detailed, organized, and results-driven with the ability to solve problems.
• Occasional international travel may be needed.
• Occasional overtime and weekend hours, and hours outside of the traditional work day may be needed.

Responsibilities

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on-site so that projects are completed on time and on budget.
• Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team.
• Serve as the primary contact for Field Sales in the areas of company processes and policies.
• Identify issues or problems that effect the ability to accomplish goals and take action to resolve in a timely manner.
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers.
• Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
• Review customer responses with managers with a view of improving the sales process.
• Help facilitate billing and credit procedures as needed.

Skills

Bilingual Arabic/English

Customer service

Communication skills

Multi-tasking

Education

Bachelor's degree

Technical background

Job description

Current job opportunities are posted here as they become available.

The Musco Team is excited to announce an opening for a Sales Coordinator in our growing Dammam, Saudi Arabia office. The ideal candidate will work cooperatively with Sales and members of the distribution team to meet customer expectations through the coordination of the sales process. If you meet the below qualifications, we look forward to hearing from you!

• Bachelor's degree or equivalent in Business, Communications, Marketing, International Studies, or a technical field
• Two or more years' experience in a technical customer support role
• Excellent communication skills in both Arabic and English
• Experience in a multicultural work environment preferred
• Excellent verbal, written, and telephone communication skills
• Self-directed within a team environment with the ability to manage multiple tasks at one time
• Detailed, organized, and results-driven with the ability to solve problems
• Occasional international travel may be needed
• Occasional overtime and weekend hours, and hours outside of the traditional work day may be needed

Roles and Responsibilities:

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on-site so that projects are completed on time and on budget
• Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team
• Serve as the primary contact for Field Sales in the areas of company processes and policies
• Identify issues or problems that effect the ability to accomplish goals and take action to resolve in a timely manner
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers
• Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements
• Review customer responses with managers with a view of improving the sales process
• Help facilitate billing and credit procedures as needed

Who is Musco:

Musco is the world leader in sports and large-area lighting, providing innovative solutions for projects in more than 125 countries. With headquarters in Oskaloosa, Iowa, Musco has more than 1,800 global team members across Iowa, the USA, and the world.

A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. Musco lighting solutions are found on neighborhood fields, major stadiums and arenas, international airports, rail yards, the Olympic Games, iconic landmarks, and some of the largest ports around the globe.

Our Culture and Benefits:

At Musco, we offer opportunities for meaningful work in a company you can truly be proud of. We embrace a team-first culture, fostering continuous learning through hands-on experiences and providing access to a wide range of professional development opportunities.

Partnerships and Global Impact:

At Musco, we prioritize helping others. As long-time supporters of various organizations that provide recreational opportunities, we are proud to offer our assistance to ensure safer and more enjoyable playing experiences around the world.

If giving back resonates with you, learn more about our partnerships . Together, we’ve helped youth in underserved areas gain access to more recreational opportunities.

At Musco, we make it happen and want you to be a part of it.