Sales Consultant - Kurt Geiger - Riyadh

Al Tayer Group; Riyadh; On-site; SAR 30,000 - 55,000; Full time

Job summary

Al Tayer Insignia in Riyadh offers a luxury retail environment where you deliver outstanding customer service, identify needs, and demonstrate products to build loyalty. You'll represent iconic brands across boutiques, department stores, and online platforms.

In this role you will welcome customers, advise on fashion trends, handle payments, maintain store standards, manage stock and fitting rooms, and comply with refunds and health and safety policies, contributing to sales targets and

Qualifications

• High school qualification is required.
• 3–4 years of retail sales or customer service experience.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner while delivering excellent customer service.
• Identify customer needs through questions; confidently recommend and demonstrate appropriate products; close the sale.
• Receive cash or payment in any authorized modes; issue receipts/bills; provide professional cash point service.
• Handle customer complaints professionally and escalate to management when necessary.
• Demonstrate and maintain product knowledge, fashion trends, and in-store promotions.
• Maintain personal grooming standards as advised by the Store Manager.
• Keep display, fitting rooms and stock areas clean and organized.
• Check stock levels daily and inform the store manager to replenish stock.
• Comply with all company policies including refunds, exchanges, safety policies.
• Recruit customers for the database; enter their details on the POS system.
• Minimize stock loss through vigilance on sales floor and fitting rooms.

Skills

Customer service

Sales

Communication

POS system

Education

High school qualification

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

• To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Qualifications

• High school qualification
• 3 to 4 years retail sales or customer service experience