Sales Consultant - Kurt Geiger - Riyadh

Al Tayer Group Career site; Saudi Arabia; On-site; SAR 36,000 - 54,000; Full time

Job summary

Al Tayer Insignia is seeking a customer-focused Retail Sales Associate to deliver exceptional service across our luxury fashion stores in Saudi Arabia. You will identify customer needs, present suitable products, and nurture relationships to drive sales and loyalty.

Ideal candidates have 3–4 years in retail or customer service, a high school qualification, and experience using POS systems. Join a team that values style, service, and seamless omnichannel experiences across GCC stores.

Qualifications

• High school qualification.
• 3 to 4 years of retail sales or customer service experience.
• Experience in delivering excellent customer service.

Responsibilities

• Welcome and greet every customer with warm, friendly service.
• Identify needs and confidently recommend products; close the sale.
• Handle payments and issue receipts, providing professional cash point service.
• Maintain product knowledge, stock, and store presentation.
• Handle complaints professionally and escalate when needed.

Skills

Customer service

Retail sales

Communication

Education

High school qualification

Tools

POS system

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

• To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Qualifications

• High school qualification
• 3 to 4 years retail sales or customer service experience