Sales Administration Assistant

Smiths Group; Riyadh; Hybrid; SAR 90,000 - 120,000; Full time

Job summary

Smiths Detection is seeking a Sales Administrator (KSA) to provide essential sales support for the Saudi Arabia market. You will assist the Sales Manager with new business and existing customers, prepare commercial and technical responses, and help develop the territory pipeline.

You will coordinate across departments, track leads and orders, and contribute to proposals and demonstrations. Fluency in Arabic and English, and experience in SAP/Sales CRM, are valued.

Qualifications

• Bachelor’s Degree preferred but not essential.
• 2–3 years experience in sales administration.
• Proficiency in Excel, PowerPoint and Outlook; SAP and Sales CRM experience preferred.
• Strong communication, teamwork, planning and customer focus.

Responsibilities

• Support the Sales Manager (KSA) with sales administration for new and existing customers.
• Prepare commercial and technical responses for market verticals and territories.
• Track leads, opportunities and follow up to close items.
• Monitor order status, shipments, invoicing and payment milestones.
• Coordinate with Programs and Service teams for deliverables.
• Arrange demonstrations, participate in trade shows and prepare quotations.

Skills

Fluent Arabic and English

Self-motivated

Proactive

Customer focus

Excellent communication

Multitasking

Planning

Negotiation

Influencing

Teamwork

Education

Bachelor’s Degree

Tools

Microsoft Office

Excel

PowerPoint

Outlook

SAP

Sales CRM

Job description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

The Sales Administrator (KSA) is an integral and important part of Smiths Detection Saudi Arabia providing sales administrative responsibilities for the Saudi Arabia market.

This position is an individual contributor role and will assume responsibility for sales administration in support of Smiths Detection's range of security screening systems for specific market verticals.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Responsibilities

• Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
• Support the Sales Manager (KSA) with sales administration for new business with new and existing customers.
• Prepare commercial and technical responses as required for the assigned market vertical and territory. The deliverables will contain both qualitative and quantitative information and provide the respective Sales Manager with the required information to submit a comprehensive proposal for the opportunity.
• Proactive understanding of the market and business drivers and provide strategic inputs (both qualitative and quantitative) to the Sales Manager and active involvement in the setting up of the territory pipeline.
• Deliver a high standard of work for new opportunities with a focus on continuous improvement to seek further areas of value add
• Pro-active coordination within all departments of the organization to ensure smooth flow of business.
• Track leads and opportunities to ensure timely follow-up actions and closure of pending items.
• Track order status, shipments, invoicing, and payment milestones to ensure smooth order execution.
• Monitor KPIs such as order backlog, conversion rates, delivery timelines, and sales performance indicators.
• Work closely with the Programs and Service teams for smooth and profitable completion of opportunity deliverables.
• Supporting the sales process, including but not limited to:
• Arranging and conducting product demonstrations.
• Participating in trade exhibitions/conferences.
• Preparing quotations to customers/prospects.
• Contributing to major proposals for the territory.
• Participate in product/sales skills training as required.
• Participate/contribute to internal and external meetings.
• Comply with Company health, safety and environmental policies.
• Comply with the company compliance and business ethics policy
• Comply with all applicable export/import control and security regulations.
• Any other tasks assigned by the Sales Manager to this role from time and time and not covered above.

Qualifications

EDUCATION & EXPERIENCE:

Education/Training: Bachelor’s Degree preferred but not essential. Strong proficiency in Microsoft Office tools, particularly Excel, PowerPoint, and Outlook. SAP and Sales CRM experience preferred.

Experience: Minimum of 2 - 3 years experience directly involved in sales administration. Prior knowledge on Smiths Detection products will be added advantage. Exposure in selling to customers in market segments such as Aviation, Ports & Borders, Urban Security and Defence.

Experience within a process driven and disciplined sales organization.

Knowledge/Skills: Self-motivated and proactive approach to supporting a Sales Team.

Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Delivery focused.

Knowledge of general business with additional skills in planning, negotiating, and influencing are important.

Good interpersonal skills, ability to work well with people from many different disciplines with varying degrees of technical experience.

Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.

Ability to multitask effectively.

Excellent oral and written communication skills.

Fluent Arabic and English language preferred.

KEY COMPETENCIES:

• Must be decisive, driven and conscientious and interact well in a team environment.
• Possess excellent organisational, communication and interpersonal skills with the ability to multi task and manage a wide range of activities.
• Strong customer service skills including phone etiquette and the ability to handle stressful situations when working under pressure and strict deadlines.
• Self-motivated, reliable, and accountable individual.
• The ability to make good judgments by thinking quickly and broadly.
• Must be organised.

OTHER JOB REQUIREMENTS

Ability to think strategically and support the development of strategic plans.

Ability to work independently.

Deal with different personalities and overcome communication barriers, able to work effectively in a multicultural

WORK ENVIRONMENT:

Individual’s primary workstation may be in an office setting or at home office. Individual will work at internal SD offices, customer and/or prospects’ office or at trade shows.

Additional Information

• Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
• You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing.
• You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

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