Room Service Order Taker - Elevate Guest Experience

Four Seasons Hotels & Resorts, Saudi Arabia; Riyadh; On-site; SAR 45,000 - 78,000; Full time

Benefits offered by this job

Housing allowance

Transport allowance

Annual vacation 21 days

Public holidays 10

Complimentary employee meals

Medical insurance

Life insurance

Employee assistance program

Worldwide room nights

Laundry services

Growth opportunities

Job summary

Four Seasons Hotel Riyadh is seeking a Room Service Order Taker to ensure seamless dining experiences for guests. You will take guest orders, relay special requests to the kitchen, and coordinate prompt delivery with precision and care.

Fluent English and Arabic are required, with at least one year in food service. The role offers competitive compensation and a comprehensive benefits package in a luxury hotel setting.

Qualifications

• High school education or equivalent experience.
• Minimum one year food service or related work.
• Ability to communicate professional and accurately via telephone.
• English & Arabic language is a must.

Responsibilities

• Take guest room service orders accurately and promptly.
• Communicate special requests to the kitchen and coordination with the delivery team.
• Ensure timely delivery of meals with attention to quality and accuracy.
• Maintain professional and courteous guest interaction via telephone and in-person when needed.

Skills

Telephone communication

Customer service

English language

Arabic language

Education

High school diploma

Job description

Four Seasons Hotel Riyadh is seeking a Room Service Order Taker to ensure seamless dining experiences for guests. You will take guest orders, relay special requests to the kitchen, and coordinate prompt delivery with precision and care.

Fluent English and Arabic are required, with at least one year in food service. The role offers competitive compensation and a comprehensive benefits package in a luxury hotel setting.