Retail Auto Care Manager - Growth & Ops Leader

Tamimi Commercial

Eastern Province

In loco

SAR 450.000 - 600.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

Tamimi Commercial's AutoFast Auto Care in Al-Khobar seeks a senior operations leader to drive commercial and operational performance for automotive maintenance services, focusing on safe, fast, customer-focused delivery and sustainable growth.

You will oversee daily operations, develop annual plans, manage budgets and sales targets, and lead a team of branch managers, service advisors, technicians, tire fitters, and cashiers in a fast-paced retail and workshop environment.

Competenze

Bachelor's degree in Business Administration, Retail Management, Automotive Engineering, or related discipline.
Minimum 7 years of relevant experience in automotive retail, quick-service maintenance, tire retail, workshops, or a multi-service retail operation, including at least 3 years in a managerial role.
Experience managing profit and loss, sales, operations, inventory, customer service, and frontline teams.
Experience in the Saudi automotive aftermarket is strongly preferred.
Strong commercial understanding of automotive quick-service operations, tires, lubricants, batteries, preventive maintenance, workshop flow, and retail customer service.
Ability to manage a profit-and-loss statement, budgets, pricing, margins, productivity, inventory, cash controls, and branch operating expenses.
Strong leadership, coaching, workforce planning, problem-solving, and decision-making skills.
Knowledge of retail systems, point-of-sale systems, job-card processes, inventory systems, Microsoft Excel, and business reporting tools.
Strong negotiation and supplier-management skills.
Excellent written and verbal communication skills in English; Arabic is strongly preferred.

Mansioni

Lead day-to-day operation of AutoFast Auto Care including customer reception, workshop flow, quick-service bays, tire and lubricant sales, parts availability, cashiering, and facility readiness.
Develop and execute the annual business plan, operating budget, sales targets, service-volume targets, gross-margin objectives, and cost-control initiatives.
Drive revenue growth across tires, engine oil, batteries, brakes, filters, alignment, balancing, preventive maintenance, and other quick-service categories.
Monitor KPIs: sales, gross profit, AIV, vehicles serviced, bay utilization, technician productivity, conversion rate, repeat customers, customer complaints, inventory turnover, operating expenses.
Establish service standards and SOPs to minimize waiting time, rework, and ensure accurate job cards, approvals, inspections, invoices.
Lead, coach, schedule, and develop branch managers and staff, ensuring targets and staffing.