Reservation Manager

Bridge Talent Solution; Riyadh; On-site; SAR 187,476 - 262,467; Full time

Job summary

A leading hospitality company is looking for a Reservations Manager in Riyadh, Saudi Arabia. The role involves overseeing the reservation department, implementing strategies for maximizing occupancy and revenue, and training staff to provide outstanding customer service. Candidates should have at least five years of experience in a reservations management role within a five-star hotel. A bachelor's degree in Hospitality Management or a related field is preferred.

Qualifications

• 5+ years of experience in reservations management or a similar role in a five-star hotel.
• Bachelor's degree in Hospitality Management or a related field is preferred.

Responsibilities

• Manage and oversee the reservation department for efficient operations.
• Develop strategies to maximize room occupancy and revenue.
• Monitor reservation trends and provide accurate forecasting.

Skills

Leadership

Team management

Reservation software proficiency

Communication skills

Analytical skills

Education

Bachelor's degree in Hospitality Management

Job description

• Manage and oversee the reservation department to ensure smooth and efficient operations.
• Develop and implement strategies to maximize room occupancy and revenue.
• Monitor reservation trends and provide accurate forecasting and reporting to management.
• Supervise and train reservation staff to deliver exceptional customer service and maintain brand standards.
• Handle VIP bookings, group reservations, and special requests with professionalism and precision.
• Maintain effective communication with other departments to ensure seamless guest experiences.

Qualifications:

• At least5 years of experience in reservations management or a similar role in a five stars hotel.
• Bachelor's degree in Hospitality Management or a related field (preferred).

Skills:

• Strong leadership and team management abilities.
• Proficiency in reservation software and hotel management systems.
• Excellent communication and interpersonal skills.
• Analytical skills with a focus on maximizing revenue and operational efficiency.