Relationship Manager

Melon Digital Insurance; Dammam; Hybrid; SAR 180,000 - 300,000; Full time

Benefits offered by this job

ESOP

Flexible hybrid work arrangements

Career growth opportunities

Collaborative work culture

Job summary

Melon Digital Insurance is seeking a Relationship Manager to own and grow motor insurance distribution partnerships across dealerships, agencies, and banks from our Eastern Region office. The role requires collaboration with cross-functional teams in a HYBRID environment to build enduring relationships, drive premium growth, and deliver commercial excellence.

Ideal candidates have proven motor insurance distribution experience, strong negotiation skills, and the ability to manage multiple

Qualifications

• Proven experience in motor insurance sales or distribution.
• Established relationships with car dealerships, agencies/brokers, and banks.
• Strong commercial negotiation skills for mutually beneficial terms.
• Solid understanding of motor insurance products, pricing, and policy issuance.
• Ability to manage multiple partner accounts in a fast-moving environment.
• Strong analytical and problem-solving skills using data.
• Outstanding communication, presentation, and interpersonal abilities.

Responsibilities

• Develop and manage a portfolio of motor insurance distribution partners (car dealerships, brokers/agencies, banks).
• Identify, pitch, and onboard new partners; negotiate commercial terms per guidelines.
• Own relationship lifecycle for accounts: business reviews, performance tracking, renewal talks.
• Drive premium volume and achieve sales targets across channels and product lines.
• Train partner sales teams on products, pricing, and digital quotation/issuance journeys.
• Serve as primary escalation point for partner queries; coordinate with underwriting/claims/ops to resolve issues.
• Monitor channel performance, quality, and loss ratios; work with underwriting to maintain profitable mix.
• Gather market intelligence on competitor offerings, commission structures, and expectations.
• Ensure partner activity complies with regulatory requirements and onboarding/conduct standards.
• Prepare detailed pipeline, production, and performance reports for management.

Skills

Motor insurance sales

Partnership development

Negotiation

Channel management

Data analysis

Communication

Arabic & English

Job description

Role Overview

As a Relationship Manager, you will own and grow our motor insurance distribution partnerships across dealerships, agencies, and banks. Based at our Eastern Region office, you\'ll work closely with cross-functional teams in a HYBRID environment to build lasting partner relationships, drive premium growth, and deliver commercial excellence within our organization.

As a Relationship Manager, you will own and grow our motor insurance distribution partnerships across dealerships, agencies, and banks. Based at our Eastern Region office, you\'ll work closely with cross-functional teams in a HYBRID environment to build lasting partner relationships, drive premium growth, and deliver commercial excellence within our organization.

Responsibilities

• Develop and manage a portfolio of motor insurance distribution partners, including car dealerships, brokers and agencies, and bancassurance channels.
• Identify, pitch, and onboard new partners, negotiating commercial terms in line with company guidelines.
• Own the full relationship lifecycle for assigned accounts, including regular business reviews, performance tracking, and renewal discussions.
• Drive premium volume and achieve assigned sales targets across channels and product lines.
• Train and enable partner sales teams on our products, pricing, and digital quotation and issuance journeys.
• Act as the primary escalation point for partner queries, coordinating with underwriting, claims, and operations to resolve issues quickly.
• Monitor channel performance, business quality, and loss ratios, and work with underwriting to keep the mix profitable.
• Gather market intelligence on competitor offerings, commission structures, and partner expectations.
• Ensure all partner activity complies with regulatory requirements and internal onboarding and conduct standards.
• Prepare detailed pipeline, production, and performance reports for management review.

Must Have Requirements

• Proven experience in motor insurance sales or distribution, with a consistent record of meeting or exceeding targets.
• Established relationships with car dealerships, insurance agencies or brokers, and banks.
• Strong commercial negotiation skills and the ability to structure mutually beneficial partnership terms.
• Solid understanding of motor insurance products, pricing dynamics, and the end-to-end policy issuance process.
• Ability to manage multiple partner accounts independently in a fast-moving environment.
• Strong analytical and problem-solving skills, with comfort working from production and performance data.
• Outstanding communication, presentation, and interpersonal abilities.

Nice To Have Requirements

• Experience launching or scaling a new distribution channel from the ground up.
• Background in bancassurance or embedded insurance partnerships.
• Familiarity with digital quote and bind platforms, API-based partner integrations, or insurtech distribution models.
• Exposure to CRM tools and pipeline management discipline.
• Valid driving licence and willingness to travel for partner visits.
• Arabic and English fluency.

Perks And Benefits

• Employee Stock Ownership Plan (ESOP).
• Flexible hybrid work arrangements.
• Opportunities for career growth and professional development.
• Collaborative, innovative work culture.