Receptionist - Riyadh استقبال - الرياض at Fast Fit

Fast Fit; Riyadh; On-site; SAR 33,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health coverage

Career growth opportunities

Specialized training

Opportunities on a global level

Job summary

Fast Fit EMS Fitness in Riyadh is seeking a Receptionist to join our team and greet visitors, provide information, and direct inquiries to the appropriate departments. This on-site role supports member registrations, scheduling, and basic product guidance.

The ideal candidate has customer service experience, strong communication, a professional appearance, and flexibility to work evenings and weekends. A fitness or hospitality background is preferred and English fluency is required.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or receptionist roles.
• Friendly, professional communication skills.
• Ability to handle member inquiries and basic sales.
• Basic computer skills in booking systems, MS Office or CRM.
• Fluency in English.

Responsibilities

• Greet visitors and direct them to the right location.
• Provide information about products or services and answer inquiries.
• Route incoming calls to appropriate departments and handle simple inquiries.
• Address complaints professionally and escalate when needed.
• Schedule appointments and manage pre-booked slots to avoid overlaps.
• Resolve issues related to services or products where possible.

Skills

Customer service

Receptionist experience

Communication skills

Sales ability

Presentable appearance

Education

Bachelor's/Diploma in Exercise Science or related

Personal trainer certification

Tools

Booking systems

MS Office

CRM software

Job description

Apply for Receptionist - Riyadh استقبال - الرياض at Fast Fit in الرياض, S01, SA. This Full time on site position offers great opportunities for career growth. Role: Receptionist Location: Riyadh, KSA Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us: Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.

Responsibilities

• Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.
• Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
• Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
• Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
• Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
• Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
• Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
• Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.

Requirements

• High school diploma or equivalent
• Previous experience in customer service or receptionist roles (fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basic sales
• Basic computer skills (booking systems, MS Office, or CRM software)
• Presentable appearance and positive attitude
• 30 days of paid annual leave
• Bachelor's degree /Diploma in Exercise Science or related field.
• Certification as a Personal Trainer from a recognized organization.
• Fluency in English languages.
• Strong communication and interpersonal skills.
• Ability to motivate and inspire clients.
• Passion for health, fitness, and helping others.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Competitive salaries, benefits, and incentives
• Comprehensive health coverage
• Exceptional work environment
• Specialized training
• Career growth opportunities
• Opportunities on a global level