Receptionist | EXA Ceramics

Alfanar Precast; Riyadh; On-site; SAR 61,000 - 95,000; Full time

Job summary

Alfanar Precast in Riyadh is seeking a proactive front desk receptionist to be the first point of contact for visitors. You will warmly greet guests, direct them to the appropriate staff, and ensure a smooth arrival process.

The role includes managing visitor logbook, issuing badges, answering calls and emails, and coordinating with teams to convey messages promptly. This position supports office operations and adheres to safety and security procedures.

Qualifications

• Diploma in Business Administration or equivalent.
• Experience in front desk or visitor management is a plus.
• Ability to greet visitors professionally and coordinate with staff.

Responsibilities

• Greet and welcome visitors at the front desk and announce arrivals to the relevant staff.
• Notify employees of visitor arrivals and provide directions as needed.
• Answer questions via phone, email, and in person and relay information.
• Follow security procedures, log visitor entries, and issue badges as required.
• Manage telecommunications such as calls and messages and transfer as needed.
• Receive, sort, distribute, and dispatch daily shipments and mail.
• Organize reception area and maintain office supply records and expenses.
• Record and sign for deliveries and assist with ad hoc admin tasks.
• Coordinate with teams and maintain clear communication with peers and managers.
• Execute and support delivery of operational tasks within schedules.

Skills

Visitor management

Phone & email handling

Front desk reception

Professional communication

Education

Diploma Degree in Business Administration

Job description

Select how often (in days) to receive an alert:

Act as the initial point of contact for visitors and clients, ensuring a seamless and professional communication process and this involves warmly greeting and welcoming visitors at the front desk, providing them with appropriate directions, and promptly announcing their arrival to the relevant party.

Key Accountability Areas

Visitor Management

• Notify relevant employees when visitors arrive.
• Answer visitors’ questions, calls, and emails, and provide them with the relevant information.
• Follow security procedures, such as monitoring the logbook and issuing visitor badges.

Telecommunications Management

• Managing telecommunications systems
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time.

Office Administration

• Receiving, sorting, distributing, and dispatching daily Shipments.
• Organize the reception area while complying with office procedures, rules, and regulations.
• Keep a record of office supply inventory and expenses.
• Sign for deliveries and ensure all mail and packages are distributed accordingly.
• Assisting with ad hoc administrative tasks

Role Accountability

• Collaborate with teams to get the work effectively achieved.
• Ensure effective communication with peers and managers, and show openness to directions and feedback.

Delivery:

• Execute the planned activities to meet the operational and development targets as per delivery schedules.
• Use resources effectively to achieve objectives within efficient cost and time.

Problem-Solving:

• Solve any related issues arise and escalate any complex operational problems.

Quality:

• Follow quality requirements and specifications for products or processes or related activities.

Business Process & Compliance:

• Execute and comply related tasks as per defined policies, procedures, and work instructions.

Safety:

• Adhere to all Safety procedures and regulations.

Academic Qualification

Diploma Degree in Business Administration