Receptionist Job Snapshot - Role: Receptionist - Location: Dubai, United Arab Emirates - Industry: Construction - Function: Front Desk-Reception - Experience: 2 to 3 years of general office experience - Job Type: Full Time - Work Arrangement: On-site
Position Overview
Parsons Corporation is seeking a professional and organized Receptionist to join its team in Dubai, United Arab Emirates. As the first point of contact for visitors, clients, business partners, and employees, you will play an important role in creating a welcoming and professional office environment. The position combines front desk reception, telephone management, visitor coordination, meeting room scheduling, mail and courier administration, and general office support. You will also assist with facilities management activities, coordinate service requests, and support workplace safety and security procedures. The ideal candidate will have a bachelor 's degree or diploma, 2 to 3 years of general office experience, good business English communication skills, and the ability to manage multiple administrative responsibilities efficiently.
Job Details - Country: United Arab Emirates - City: Dubai - Industry: Construction - Function: Front Desk-Reception - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site
Key Responsibilities
Front Desk and Visitor Reception
- Welcome visitors, clients, business partners, and employees in a courteous and professional manner.
- Serve as the primary point of contact for individuals visiting or contacting the office.
- Direct visitors to the appropriate departments or employees.
- Create a positive and memorable experience for everyone interacting with the organization.
- Notify employees of visitor arrivals, appointment changes, and cancellations.
- Maintain a professional and organized reception environment.
- Support office access procedures by verifying and coordinating visitor entry.
Telephone and Communication Management
- Answer incoming telephone calls professionally and efficiently.
- Screen and transfer calls to the appropriate employees or departments.
- Take accurate messages and ensure they reach the intended recipients.
- Respond to general inquiries and direct requests to relevant personnel.
- Prepare and send routine business correspondence by email.
- Maintain effective communication with internal teams and external contacts.
Meeting and Calendar Coordination
- Schedule and confirm appointments and business meetings.
- Manage calendars and reservations for video conferencing rooms.
- Coordinate meeting room availability with employees and relevant departments.
- Communicate meeting arrangements and schedule changes to participants.
- Support the efficient use of shared meeting facilities.
Mail, Courier and Document Administration
- Receive and distribute incoming mail and courier deliveries.
- Arrange domestic and international outgoing courier services.
- Coordinate the movement of incoming and outgoing project documents between project offices.
- Maintain appropriate records of mail, courier shipments, and document transfers.
- Ensure correspondence and deliveries are directed to the appropriate recipients.
- Liaise with courier providers and internal departments regarding delivery arrangements.
Visitor Management and Office Security
- Issue visitor badges in accordance with office procedures.
- Maintain accurate visitor registration and access records.
- Coordinate visitor access with relevant employees and security personnel.
- Support office security by helping control access to workplace facilities.
- Collaborate with security specialists when required.
- Follow established visitor management and workplace security procedures.
Facilities Management Support
- Assist the facilities management team with daily office operations and service delivery.
- Support facilities management activities across complex buildings or multiple office locations.
- Receive and process workplace service requests.
- Coordinate directly with requesters to clarify requirements and follow up on outcomes.
- Liaise with relevant service teams to support satisfactory resolution of facilities requests.
- Collaborate with IT, security, and safety specialists on office-related matters.
- Assist with general workplace administration and facilities coordination.
- Deputize for the Facilities Supervisor during periods of absence when required.
Office Administration and Vendor Support
- Process vendor payment requests in accordance with established procedures.
- Assist with the administration of office subscriptions and related services.
- Manage lost-and-found items and associated records.
- Maintain accurate administrative documentation.
- Support routine office coordination and operational requirements.
- Assist relevant teams with general administrative activities as assigned.
Workplace Safety and Incident Support
- Participate as a member of the location Safety Team.
- Support the location Incident Management Team when required.
- Coordinate with safety specialists regarding workplace procedures and incidents.
- Follow applicable office safety and security requirements.
- Assist with communication and coordination during workplace incidents.
Required Qualifications and Experience
- Bachelor 's degree or diploma.
- 2 to 3 years of general office experience.
- Good command of business English.
- Knowledge of general office practices and administrative procedures.
- Ability to communicate professionally with visitors, employees, clients, and business partners.
- Organizational skills to manage reception duties and multiple administrative tasks.
- Ability to maintain accurate records and coordinate office communications.
Preferred Skills and Experience
- Previous experience in a reception or office support role.
- Proficiency in Microsoft Office applications.
- Experience using Microsoft Outlook Calendar for appointment and meeting coordination.
- Computer literacy in standard word processing, spreadsheet, and database applications.
- Typing speed of approximately 50 words per minute.
Key Professional Competencies
- Professional customer service and interpersonal communication.
- Telephone handling and business correspondence.
- Visitor reception and access coordination.
- Appointment scheduling and calendar management.
- Mail, courier, and document administration.
- Office organization and attention to detail.
- Facilities management and service request coordination.
- Ability to handle multiple tasks and changing priorities.
- Professionalism, discretion, and reliability.
- Effective collaboration with administrative, IT, security, and facilities teams.
About Parsons Corporation
Parsons Corporation provides engineering, infrastructure, and project delivery services. The company promotes collaboration, innovation, professional development, and a workplace culture focused on employee growth and wellbeing. As a Receptionist, you will contribute to the smooth operation of the office by supporting visitors, employees, facilities services, and administrative activities.
Equal Employment Opportunity
Parsons is committed to equal employment opportunity and fair representation at all job levels without discrimination based on race, color, religion, sex, pregnancy, national origin, age, disability, or genetic information.
Recruitment Fraud Awareness
Parsons advises applicants to remain alert to fraudulent recruitment practices. Information about recruitment fraud and how to report suspicious recruitment activities is available on the company 's official website.