Receptionist

Magrabi Health; Jeddah; On-site; SAR 56,000 - 89,000; Full time

Job summary

Magrabi Health in Jeddah, Saudi Arabia, is seeking an OPD receptionist to manage patient registration, scheduling, and front-desk inquiries. The role requires coordinating with clinicians and front-office staff to ensure smooth patient flow and accurate record keeping.

Candidates should have a university degree or equivalent, at least one year in clerical work, and fluency in Arabic with good English understanding. Computer skills and a proactive, patient-centric approach are essential.

Qualifications

• University Degree or equivalent.
• Minimum of one year experience in a clerical position.
• Ability to operate computers.
• Must be fluent in Arabic and must have good understanding of oral and written English.

Responsibilities

• Accept and complete assignments across OPD appointment areas.
• Ensure patients are connected to the right person for inquiries.
• Respond to patient and companion inquiries.
• Coordinate with physicians/technicians for urgent case approvals.
• Log patient complaints for the OPD Manager action.
• Inform patients about appointment changes.
• Record patient data into the computer.
• Communicate with patients and staff to meet OPD goals.
• Coordinate with OPD Supervisor/Manager to provide high-quality service.

Skills

Arabic fluency

Computer literacy

English comprehension

Education

University degree or equivalent

Job description

Great, interview and direct patients coming to the outpatient department.

Records information required for registration on the computer. Performs

clerical duties as assigned i.e. patient’s appointments, “scheduling or

cancellation”. Maintaining logs, preparing statistics, ordering and stocking

office supplies.

Responsibilities

• Accept / complete assignments throughout the different OPD appointment areas.
• To ensure connecting the patients to the right person who will be able to answer patients inquires (as per the center's policy).
• Respond to patients / companions’ inquiries if applicable.
• Coordinate with the physicians/technicians to get approval for overbooking of urgent cases.
• Log patient’s complaints/concerns to be handed to the OPD Manager for action.
• Contact patients and inform them about their appointment changes as necessary.
• Obtain patient data and record it into the computer as necessary.
• Communicate effectively with patients, departmental and center staff to ensure that OPD and center goals are met.
• Communicate effectively with OPD Supervisor / Manager to help provide the highest quality service.

Qualifications

• University Degree or equivalent.
• Minimum of one (1) year experience in a clerical position.
• Ability to operate computers.
• Must be fluent in Arabic and must have good understanding of oral and written English.