Quote & Customer Care Specialist

Element Materials Technology; Dammam; On-site; SAR 50,000 - 70,000; Full time

Job summary

Element Materials Technology is seeking a Customer Service Representative in Saudi Arabia. You will handle straightforward price requests and quotes from customers via email and phone, ensuring accurate follow-up on quotations and maintaining records in the CRM system.

The role requires proficiency with Microsoft applications, notably Dynamics AX and CRM, and strong communication skills to support sales and customer satisfaction.

Qualifications

• Experience in customer service roles.
• Familiar with CRM systems and MS Office.
• Excellent communication and problem solving.

Responsibilities

• Handle price requests and quotes via email or phone.
• Follow up on quotations and log activities in CRM.

Skills

Customer service

Communication

Phone support

Email communication

Tools

Dynamics AX

CRM

Microsoft Office

Job description

Element Materials Technology is seeking a Customer Service Representative in Saudi Arabia. You will handle straightforward price requests and quotes from customers via email and phone, ensuring accurate follow-up on quotations and maintaining records in the CRM system.

The role requires proficiency with Microsoft applications, notably Dynamics AX and CRM, and strong communication skills to support sales and customer satisfaction.