Product Manager: Digital Production & API Reliability

Tata Consultancy Services; Riyadh; On-site; SAR 250,000 - 420,000; Full time

Job summary

Tata Consultancy Services (TCS) in Riyadh region is seeking a Product Manager / Assistant Product Manager for Digital Enterprise Solutions Production & Service Management. You will own production incidents, coordinate the investigation, and drive root-cause analysis with client and internal teams.

The role requires hands-on API testing, SQL troubleshooting, and strong stakeholder communication. You will collaborate with Product Development & Change Delivery Squad to prioritize defects and

Qualifications

• Bachelor's degree required in CS/IT/engineering or related field.
• Minimum 3 years of relevant professional experience.

Responsibilities

• Own product-side management of production incidents for Digital Enterprise Solutions, including triage and coordination.
• Perform hands-on product-level troubleshooting using logs, API calls, and payloads.
• Lead root-cause analysis for significant incidents and ensure permanent fixes.
• Define production monitoring requirements and dashboards; identify gaps.

Skills

REST APIs

API Testing

Postman

SQL

Troubleshooting

Incident Management

Root Cause Analysis

Monitoring

Communication

Stakeholder Management

Education

Bachelor's degree in computer science, IT, engineering or related

Tools

Postman

Job description

Tata Consultancy Services (TCS) in Riyadh region is seeking a Product Manager / Assistant Product Manager for Digital Enterprise Solutions Production & Service Management. You will own production incidents, coordinate the investigation, and drive root-cause analysis with client and internal teams.

The role requires hands-on API testing, SQL troubleshooting, and strong stakeholder communication. You will collaborate with Product Development & Change Delivery Squad to prioritize defects and